Napleton Hyundai of Glenview

I have been going to this dealership for year, but recently it changed owners and I lost my main contact. I was in for service and saw a new car I really liked. Radek stopped by to say hello and we started talking about the car. He worked with Dan and David and before too long they had worked out an offer I could not pass up. There was one major stumbling block - I need a CD player in my car as I listen to a extensive collection of books on CD when I drive. New cars do not have CDs as an option, but they found a provider that was able to install a nice unit. They really went out of their way to make certain I had everything I wanted in this car. Post sale I have received several calls from Radek checking to make certain I know how everything works, that I am happy with the car and to ask if there is anything he could do to make my experience better. The just isn't - the experience was great!

I have been a customer of this location for many years. They are always prompt, friendly and helpful. Marc met me as I cam in and was very clear in his explanation of what would be done. He confirmed my service coupon and had the car taken in right away to be serviced. I walked into the showroom to look at the new cars and was interested in one - not because I was looking to buy, but because I wanted to see what was new. I had worked with Radek on the purchase of my wife's car 7 years ago, but he never fails to stop and say hi when he sees me. He say I was interested in the new car and worked with Dan to see what I might get in trade and what kind of deal could be worked out. I told him I was really not looking to buy, but he said it would be no trouble. They prepared a very nice offer, but I really was not looking to make a change. They said they would talk wit David to see if he could sweeten the deal, which they did and I received a call from David that night as a follow-up. All this being said, there was no high pressure exerted to make a sale, they were simply providing information and options, which I greatly appreciated. I did not but the new car, but guarantee that when the time comes, I will be going back to Napleton to make the purchase.

People were nice and they gave me a great deal. The showroom was clean and my car was ready to go after I filled out the paperwork.

Customer service was top notch! Got my car in and out fast. Would highly recommend this dealership for repairs of any kind. What a great place!!

Set up an appointment with George in service. A rived about an hour early for my appointment and George Kuhn wrote me up and took me right away. The staff is always pleasant and professional. I will continue to have my car serviced at Napleton Loren Hyundai.

Called for service appointment and George got me in right away. Always have a great experience. My car has 191k miles and has been great

Bought my car from Radek he was extremely helpful and I never felt like he was pushing me to make a decision, I would highly recommend him to my friends and family.

Brought my vehicle in for routine service. George Kuhn quickly wrote up the service ticket and promptly got the vehicle into the shop. The service was completed promptly and I was back on the road with a vehicle in tip top shape.

The newly renovated Napleton Hyundai store was a pleasure to visit. The new facility is bright, very clean and inviting. The waiting area, restrooms and front showroom remodel was long overdue. The service staff was great. Except for Bob Archibald, I'm happy that the old Loren group is gone. I will definitely continue to use Napleton for my service needs going forward. Thanks Napleton!

Everyone at Napleton was kind and friendly. Greeted right away, asked great questions and engaged with the whole family who came for a test drive. Adam took great care of us throughout the process. We met David and Jimmy, both equally as kind. We have nothing but high marks for the dealership and happily drove away in our new car!