Napleton Hyundai of Glenview

Marc was patient, knowledgeable, and excellent to work with! We would definitely recommend him and the entire Napelton experience. Marc answered all of our questions comprehensively, and we left confident in our purchase.

Great follow up & ability to find the vehicle I was looking for. Took some time but was able to locate the White Santa Fe Limited.

Marc and David were a pleasure to work with to purchase my SantaFe. The dealership should do a better job of promoting Hyundai’s 3 year maintenance program to customers.

I recently bought a 2020 Palisade at Napleton Hyundai Glenview. Buying a car during a global pandemic certainly presents some unique challenges, and my salesperson Elizabeth was very helpful and knowledgeable and did a great job answering all my questions via email during the week as to minimize the time spent in the dealership. She also took a lot of time to go over all the features of the car both before the test drive and after the car was purchased. Jimmie Page was also very helpful working to get me a lower rate than Hyundai was offering to help get my payment down to what I wanted. Since I initially inquired about the car online, Cynthia from internet sales also reached out to me to make sure that someone got back to me and I was getting all my questions answered. Everyone I dealt with in the dealership was very friendly and made this the easiest car purchase I have ever made.

The people here were extremely nice and understanding of my situation. They were able to provide advice and provide a very reasonable deal for the car I got.

Radek was amazing! Fast response to all my questions and very helpful. Higher ups were rude at times and your typical cars salesman. Had trouble finding the car I requested.

Very nice. Marc was very helpful in helping me understand all of the features of the car. They gave me a great deal and I will definitely come back.

I started by reaching out through their website. The communication was prompt and friendly, and they were very accommodating. Both Elizabeth S. (Sales) and Jimmie P. (Manager) were great to work with throughout. They went out of their way to make sure I was satisfied...and I appreciated that even in difficult circumstances (COVID-19 distancing) they made me feel welcome and safe. With any large purchase (especially auto sales) there are going to be moments where both customer and employees are going to fight for the best "deal" on their own behalf. I felt that the folks at Napleton (Glenview) were fair willing to engage in appropriate ways and would recommend giving them a shot at your business. Thanks for working with me to get me something that I know I will enjoy driving for years to come.

5 star only for Bob and Dan On February 29th me and my husband walked in to Hyundai Napleton in Glenview, we were greeting by someone who looked at us weird and gave us a fake smile, we said we are here to buy a car , that person waving their hands up and down stated "I'm the director "(Jimmie page) my husband than stated "oh great since you are the director you can answer some questions I have " the director replied waving his hands again saying " I'm busy , I will get a person to show you a car" , we were very nicely greeted by a car salesman named Bob , we had a deal made with him and we were supposed to come back at a different time, we were thinking things over, in the mean time someone bought the car , which is understandable because we didn't leave a deposit . We had and appointment with Bob on March 2and at 7pm we walked In and again we were poorly greeted by the director , we said "we have an appointment with Bob" the director answers " bob is not here i send him home for a week he is sick , but i have other guys who could help you , all of a sudden out of nowhere comes Bob he says " hi guys" i say hi Bob your director just said you were not here that he sent you home , Bob answers " I'm here I had and appointment with them, and you didn't tell me to go home" who with Bob we decide on the car but we have to wait for it to come because it was unavailable, so we leave a deposit and right before we leave here comes the rude director and right in front of us says "Bob did they pay you?, did they leave a deposit? I was shocked how could you disrespect your clients like that , and also not trust your employees to do their job. On March 7th I went to pick up my car the director Jimmie page was not there, I had Bob and Don helping me out with "real" smiles and I felt like I was provided real genuine customer service, they were excellent. On march 10th i returned because I had to have some things done like a starter app and i had to pick up my deposit, I noticed the director is in his office so I approached him and told him how nicely I was treated by his employees he said "thank you " but than I said you need to take a lesson from them because they know customer service and you do not and he got beet red with anger, I told him how I felt how he was wrong to treat us that way and to treat his employees that way ( I called Bob's number and after 3 rings it went to the directors direct line so I couldn't leave a message for Bob I didn't trust that he will receive it, I felt like he was stealing clients from people like bob and don and giving them to his what I could only call "goons" his puppets with his rudeness. ) well during me telling him how I feel he says to me "get out" i said I'm not done talking to you let me please finish he repeats "get out " and waves his hands around like a deranged person and would almost hit me if I didnt take some steps back as I saw him starting to get angry , so I'm writing this review hoping someone puts this man in his place I feel real bad for employees because if he could treat clients like that he for sure treats them like dirt .

Terrible Service! When buying Santa Fe Sport, it did not have any scuffs scratches observed it very thoroughly. Porter delivers it about 2 hours later to my house, mirror has a large scuff. He even took a picture to show me that he picked it up that way. I contacted Salesperson Elizabeth who confirmed that mirror did not have any scratches when we looked at the car, so when they were detailing it must have gotten scratched. Salesperson assured me that same day i will get a call from General Manager, i have sent her pictures as well. Never received the call same day or Saturday. Also promised me Blue link registration would be sent. Salesperson nor manager never called me. SUV was certified as well. DO NOT BUY FROM Here!