Reviews
Jordan Gross is the friendliest, most helpful car...
Jordan Gross is the friendliest, most helpful car salesman we have ever had the privilege of working with. He did everything in his power and control to get us the deal we needed in order to purchase our new 2013 Elentra. Hooray for Jordan. You are the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience!
My husband and I bought a used 2011 Sonata from Bob Arch at Loren Hyundai and we are very happy with the vehicle and service we received from Bob. I would highly recommend buying your next vehicle from Bob. He was very helpful, informative and made sure we were happy with our purchase and that all of our questions were answered. Bob Arch was a true professional throughout the whole buying process and made it very stress free for us. We definitely will purchase another vehicle through Bob in the future. Everyone at the dealership was warm, welcoming and just generally pleasing to be around. If you are in the market for a Hyundai call them. I wouldn't buy one anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Relaxed Experience
I think the previous reviewers must have been to a different dealership than Loren as my husband and I both found our salesperson(Jim) to be knowledgeable, friendly and fair. (They do have to make some profit to keep the doors open). We were shown both new and used vehicles, and were not pushed one way or the other. The dealership worked with us and our budget so we could find the right vehicle. We did not feel like they were just trying to "sell a car". I usually hate car shopping as it is too stressful and never feels like we get a good deal - this was not the case with Loren and salesperson (Jim). Will go back and will recommend to friends. (By the way, when we were there the showroom had many shoppers)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Long Distance
I found a used car online from Loren. Called, they had the vehicle as stated. DROVE IN FROM MICHIGAN for the vehicle. Got stuck in your Chicago traffic. Dealer and used salesperson stayed late waiting for me on a FRIDAY night. Loved the car, made the deal, Drove it back to Michigan. No problems, no hassles, good experience (except traffic) No worries with this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Superb service.
This is the best used car I have purchased. The best dealer. the best salesman. the best car. what can i say. This is a superb deal ever for me. Come to Loren dealer but make sure u ask for RADEK. The best saleman ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, then Great Purchase
I brought my car into the service department for my regular oil change, and touch up my brakes. The car was washed clean, and then I visited the showroom and I purchased a brand new Hyundai Sonata. I received great trade in value, a good discount on the New Vehicle. In addition I dealt with all of the management from Service, to Sales to Finance. All top level managers...The Salesman did everything correct and I will be referring many people to Loren Hyundai...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best car buying experience I've ever had
Could not be happier with my experience at Loren. Paul was our salesperson and he was very knowledgeable and easy to work out the deal with. The service department was very accommodating by providing me a loaner car free of charge. Ask for Paul if you're in the market for a new Hyundai.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We had a very pleasant experience with this dealership....
We had a very pleasant experience with this dealership. Customer service is great, very friendly and very professional. Not pushy like some other dealers. We had a very bad experience with other dealers so I almost lost my faith in finding someone who can really help. Likely I was wrong. We just bough Hyundai Sonata 2011 on November 11, 2012. Special thanks to Bob Archibald who was our sales person. He was very professional, friendly and helpful and also a big thanks to the rest of the team who did their best to help us in our very difficult situation. We will defiantly go again to Loren Hyundai and I will recommend this dealership to my friends and family. Thanks to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I purchased my Santa Fe at Loren Hyundai, working...
I purchased my Santa Fe at Loren Hyundai, working directly with Mr. Bob Archibald. I have known Mr. Archibald for many years. He is a very reputable character, who is passionate about his work, helping others find the right vehicle that meets their needs. You will not find a more honest, hard-working salesman than Mr. Archibald. He goes above and beyond customer expectations. My family has purchased other vehicles with the help of Mr. Archibald, as well. I highly recommend Mr. Archibald for the best customer service. He is also very helpful after sales, when servicing your vehicle and vehicle maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
THIS IS MY 2ND TIMES GOING BACK TO THIS DEALER . THIS...
THIS IS MY 2ND TIMES GOING BACK TO THIS DEALER . THIS TIME I WAS EVEN MORE HAPPY THAN THE FIRST. MY SALESMAN WAS VERY KNOWLEDGABLE ABOUT THE CAR . BEING A WOMAN I AM VERY SLOW WITH ALL THE FUNCTIONS OF THE NEW CAR. MY SALESMAN WAS RADEK. HE OFFERED GREAT SERVICE. GREAT PRICE. I NEVER FELT PRESSURED INTO A DEAL AND I LIKED THAT VERY MUCH.I KNOW SOMETIMES IN THE FUTURE WOULD BE LOOKING FOR A NEW CAR TO TRADE IN, I 'D HOPE TO HAVE YOU AGAIN AS MY SALESMAN. LOVED MY CAR NOW SO MUCH. THANK YOU RADEK FOR MAKING MY BUYING EXPERIENCE VERY PLEASANT.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car