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King Richard's Auto Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of King Richard's Auto Center from DealerRater.

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Reputable dealership

It’s a great dealership they stand behind everything that they sell and have quality vehicles if there is a problem they always do the best to make it right Richard is excellent cares about You the customer good people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great from start to finish

I got a great amount for my trade in and a fair price on a newer truck. Armondio was great to work with and And made things very easy. I noticed a couple minor issues and Richard went above and beyond to take care of everything! Can’t thank them enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scammers

If you want a peace of mind used car transaction, DO NOT deal with these fraudsters. You are warned. Keep on screwing good people over and one day, you will meet a CRAZY.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This Place Is A Scam

King Richards KNOWINGLY AND INTENTIONALLY Sells Damaged And Defective Vehicles. This Is A FACT. They Sell Vehicles With Damaged Engines, Transmission, Air Intakes, Exhausts, Wheel Bearings, Tires, Safety Defects, Then After The Fact, Claim No Responsibility. They Pass Vehicle Inspections With These Known Issues. Total xxxxxxxx.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

read your review would you mine telling us who you are and more information about your problem the dealership knows nothing about your problem tire etc we have our cars inspected at a third party garage please call or e mail you can ask for RICHARD THANKS

Amazing dealer

From the call to getting through the process of buying a car DJ and Brian were amazing there were no hidden anything they laid it all out easy to understand.we purchased 2013 Passat and couldn’t be happpier!! Thank you guys!! P.s. I expect coffee next purchase!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unsatisfied Customer

I bought Mazda SUV it was fine for about a month then it started to go in to limp mode after spending half a day at the dealership I was told it was fixed then in the same breath I was told o no the SUV needs to be kept over night to be repaired pick it up the next day that everything was fine then a couple days later same thing, don't feel safe having my children in the SUV.no happy at all!!!!! I want my SUV fixed right or a full refund Cause I will take this to court under the lemon law

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great service!!

Everyone who works here is so nice!! Mike and Amanda are amazing! they were both incredibly nice and worked with me on my budget to find a great car that was right for me. The car selection is pretty good for the lot size and there facilities is clean as well as welcoming. They made my first time car experience stress free and was able to drive off the lot the same day!! thanks you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Repeat Buyers

We have gone there for over 19 years. My wife and I have just bought our 8th car from them. 7 cars we worked with Amandio. He's awesome. He's very personable and keeps it stress free. They have NEVER tried to put us in anything we didnt want. We have referred friends and family there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not overly impressed

The place was empty on the weekend. The person that showed us the vehicle seemed uninterested in saying much to us. The vehicle in question sounded like it had an issue and when I brought it to his attention he left and another salesman came out. I believe the owner showed us the first car. The salesman was friendly and helpful but I just felt uncomfortable after hearing that first vehicle.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I wish I had more information on which vehicle sounded different to you, we pride ourselves with the condition of are vehicles and although we are not perfect we strive to be for our customers, Thank you for your input.

No reply to email. Site seems like a joke honestly

No response omg what a silly survey. You really shoudnt have listings of vehicles without photos anyway

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Anthony no response ??? we always respond please call me directly 401 434 6985 ask for Richard I would be more than happy to help also I believe David has sent you pictures and has called and was not able to reach you if we can be helpful please call Thank you