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McGrath Acura of Westmont

(1,476 reviews)
Visit McGrath Acura of Westmont
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (224) 329-4862 (224) 329-4862
Used (224) 329-4987 (224) 329-4987
Service (224) 485-9282 (224) 485-9282

Reviews

(1,476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Acura of Westmont from DealerRater.

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Have always had a great experience here, staff is very

Have always had a great experience here, staff is very knowledgeable in answering my concerns!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hello, we're delighted to hear about your fantastic experience with our team and services! We appreciate you being able to take the time to share with us! The McGrath Acura of Westmont family looks forward to serving you for years to come!

A very fast and efficient staff.

A very fast and efficient staff.They were very informative about was going on with my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we're delighted to hear about your wonderful five star experience with our team and services during your last visit! We appreciate your kind words and support! The McGrath Acura of Westmont family looks forward to serving you for years to come!

Service department is great.

Service department is great. However, I’ve seen better sales managers on buy here/pay here lots. I was grossly overcharged for a warranty, grossly overcharged for a maintenance package, talked to rudely when they realized I was in a desperate position, and just generally made me, as a repeat Acura customer, hate the experience. Because of them, not only will I never buy another vehicle from a McGrath dealership, but I will also never buy another Acura, just in case I might have to deal with them in the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello valued customer, our team is extremely sorry that you didn't experience our normal McGrath five star standard, during your entire experience. As our team would love to get to the bottom of it. We care deeply about every detail, big or small! Please reach out to Rachael Jones, at 630-371-6330 rjones@acurawestmont.com. McGrath Acura of Westmont looks forward to hearing from you soon!

Great job from the entire service department from start

Great job from the entire service department from start to finish, I wouldn’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bill, we're delighted to hear about your wonderful five star experience with our team and services! We appreciate you being able to take the time to share with us as well! Your loyalty means the world! The McGrath Acura of Westmont family looks forward to serving you for years to come!

The service has always and continues to be superb!

The service has always and continues to be superb! Robert my technician was very thorough and thoughtful to my needs while I waited. Thank you guys for providing top tier service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're delighted to hear about your excellent five star rating during your last visit with our team and services! We appreciate you being able to share your feedback, as well as your kind words! Your support and loyalty mean the world! The McGrath Acura of Westmont family looks forward to serving you for years to come!

Great Service And Very Friendly People !

Great Service And Very Friendly People !!! Service your Acura at McGrath !!! I would not go anywhere else !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Pete, we're thrilled to hear about your excellent five star rating during your last visit with our team and services! We appreciate you being able to share your feedback, as well as your kind words! Your support and loyalty mean the world! The McGrath Acura of Westmont family looks forward to serving you for years to come!

My service person was the best I’ve EVER had during the 6

My service person was the best I’ve EVER had during the 6 years I’ve had this car! I will always use this location and hope to get the same person! I didn’t interact with the person repairing my vehicle but he did a GREAT job as well! I fell safe and much more comfortable with my vehicle! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're delighted to hear about your excellent five star rating during your last visit with our team and services! We appreciate you being able to share your feedback, as well as your kind words! Your support and loyalty mean the world! The McGrath Acura of Westmont family looks forward to serving you for years to come!

Niko from the McGrath Acura service department is top

Niko from the McGrath Acura service department is top notch. Check him out! He’s extremely professional and genuinely cares that everything is correct when getting your vehicle serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're delighted to hear about your wonderful five star experience with our team and services during your last visit! Especially when working directly with Niko, as well as the rest of our fantastic team members! The McGrath Acura of Westmont family looks forward to serving you for years to come!

Very good service!

Very good service! Went in with low pressure in one tire and they diagnosed a bigger issue with it. Really appreciate the expert service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're delighted to hear about your wonderful five star experience with our team and services! We appreciate you being able to take the time to share with us as well! The McGrath Acura of Westmont family looks forward to serving you for years to come!

Recently bought a Infiniti g35, service definitely did

Recently bought a Infiniti g35, service definitely did not disappoint salesman Nick was very helpful throughout the whole process and made everything very easy for us he made sure everything was 100% for us, highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marcos, our team is overly thrilled to hear about your wonderful five star experience with us during your last visit! We appreciate you being able to take the time to share your fantastic feedback! Your support means the world! The McGrath Acura of Westmont family looks forward to serving you for years to come!