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McGrath Acura of Westmont

(1,476 reviews)
Visit McGrath Acura of Westmont
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (224) 329-4862 (224) 329-4862
Used (224) 329-4987 (224) 329-4987
Service (224) 485-9282 (224) 485-9282

Reviews

(1,476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Acura of Westmont from DealerRater.

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I have been coming to McGrath Acura of Westmont for many

I have been coming to McGrath Acura of Westmont for many years. Their customer service is truly exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Mike, we're absolutely ecstatic to receive your glowing five star review! It's incredibly rewarding to know that our team's dedication to excellence made your visit exceptional! The McGrath Acura of Westmont family looks forward to serving you for years to come!

Excellent car buying experience with Erin Realmo.

Excellent car buying experience with Erin Realmo. The whole process was seamless and very non complicated. I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Craig, wow! Your five star review is music to our ears! We're thrilled to hear that you had such a wonderful experience with our team and services! The McGrath Acura of Westmont family looks forward to serving you for years to come!

First time at this dealership and definitely will be

First time at this dealership and definitely will be back! Large selection and in tip top shape. Speaking of tip top, our salesman Erin was excellent and the excellent customer service didn’t stop there! Mario in finance made all 800 signatures easy! Fast, efficient, and a lot less of a headache than most dealerships. We’ll be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, your feedback drives us to continuously improve, and we're honored to have earned your praise! Thank you for choosing us! The McGrath Acura of Westmont family looks forward to serving you for years to come!

Erin Realmo took the time to explain the process to my

Erin Realmo took the time to explain the process to my son as we were purchasing a car from McGrath. The was very knowledgeable about the cars, both new and used, highlighted the features of the car we were interested in, and spent the time that was needed. At top notch sales professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, your feedback means the world to us and serves as a testament to our commitment to excellence! We can't wait to welcome you back, thank you again for your kind words! The McGrath Acura of Westmont family looks forward to serving you for years to come!

2nd time buyer from this dealership.

2nd time buyer from this dealership. Very happy with every interaction I had. Service is top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you ever so much for your incredible five star review! We're overjoyed to hear that our team's efforts contributed to your positive experience! The McGrath Acura of Westmont family looks forward to serving you for years to come!

Great service with great people.

Great service with great people.....Very flexible with scheduling a time convenient for you.....What more could you want?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, wow! Thank you for your fantastic five star review! We're thrilled to know that our team's dedication to excellence made your visit unforgettable.! Your feedback reinforces our commitment to providing exceptional service! The McGrath Acura of Westmont family looks forward to serving you for years to come!

The dealership is truly a great experience.

The dealership is truly a great experience. I was assisted by a great technician named Robert.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your outstanding five star experience with us! We're thrilled to learn that our team and services made your visit exceptional! Your feedback is invaluable, and it inspires us to continue delivering top-notch service! The McGrath Acura of Westmont family looks forward to serving you for years to come!

The work done on time neatly and exactly how they said it

The work done on time neatly and exactly how they said it was gonna happen. I’m very good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jim, we're absolutely delighted to receive your glowing five star review! It's truly heartwarming to hear that our team went above and beyond to make your visit memorable! Your kind words mean the world to us and motivate us to keep exceeding expectations! Thank you for choosing us! The McGrath Acura of Westmont family looks forward to serving you for years to come!

I made an appointment to have detailing done to my car.

I made an appointment to have detailing done to my car. I am very happy with the result. The car looks new inside and out. Very pleased!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Franz, your five star review has made our day! We're so pleased to hear that you had a wonderful experience with our team and services during your visit! Your feedback drives us to continuously improve and provide the best possible service to our valued customers! The McGrath Acura of Westmont family looks forward to serving you for years to come!

Ed Dreyer and the Service Team continue to earn our

Ed Dreyer and the Service Team continue to earn our business! Fortunately, the non-preventative maintenance issues have been minimal, we have only had a couple of them in the last 6 years. Ed and the Service Team have always been very professional and thorough in problem-solving and getting to the root cause of concern. He is ethical and transparent in his transactions, which is refreshing in today's hyper-competitive world. The premium cost for dealer service is offset by the quality of the people and the repairs. The complimentary loaner car during service is an added bonus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Wayne, what a delight it is to read your wonderful five star review! We're thrilled to know that your experience with our team and services exceeded your expectations during your recent visit! Your feedback fuels our passion for delivering exceptional service, and we're grateful for your kind words! The McGrath Acura of Westmont family looks forward to serving you for years to come!