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McGrath Acura of Westmont

(1,518 reviews)
Visit McGrath Acura of Westmont
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (224) 329-4862 (224) 329-4862
Used (224) 329-4987 (224) 329-4987
Service (224) 485-9282 (224) 485-9282

Reviews

(1,518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Acura of Westmont from DealerRater.

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Jay was great!

Jay was great! He let me know all of the items that needed attention with no pressure. Normally, I see Jeremy but it was his day off. Both are great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with our team at McGrath Acura of Westmont. We're glad both interactions met your expectations, and we look forward to seeing you again.

Service department is top notch.

Service department is top notch. Always able to get an appointment when needed. Always welcomed by a friendly, knowledgeable service adviser. Service is completed in a timely manner. Inspection results reviewed and suggestions for future appointments discussed. Customer waiting area kept clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about our service department at McGrath Acura of Westmont. Thanks for recognizing our team and the clean waiting area.

Adulfo was awesome!

Adulfo was awesome! He was very patient, incredibly helpful and understanding ! I highly recommend this dealership to everyone i know!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your high recommendation. Our team at McGrath Acura of Westmont appreciates it greatly and is glad we could assist you.

I brought our 2022 Pacifica, that we purchased a year

I brought our 2022 Pacifica, that we purchased a year ago, for an oil change. Ed and Brandon were fantastic in making sure our warranty was in place. Great service and great people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your kind words and are glad that our team could assist with your Pacifica. Happy driving from McGrath Acura of Westmont!

Mike was a pleasure to work with in the purchase of our

Mike was a pleasure to work with in the purchase of our new MDX. He answered all our questions and pointed out features and benefits of the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear you had a great experience with our team during your MDX purchase. Enjoy the new ride, and take care.

Outstanding service!

Outstanding service! Greeted by a handshake from the General Manager Mark, Sales Manager George, and sales person Oliver. Professional, knowledgeable and courteous. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your recommendation and review. We're pleased to know you had a positive experience with our team at McGrath Acura of Westmont.

Absolutely the best customer care and service, Ed took

Absolutely the best customer care and service, Ed took care of us from start to finish, he made sure everything was done to our satisfaction. Our car was serviced in the time frame promised so we will continue to use McGrath Acura for our cars care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're grateful to hear you had such a pleasant experience with our team at McGrath Acura of Westmont. We look forward to assisting with your car care needs in the future.

Got a notice for a recall, had recall done.

Got a notice for a recall, had recall done. Ed was amazing! Out of the dealership in 35 minutes! Ed was very kind and genuine. I appreciated that very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear that our team made your recall experience efficient and positive. Thanks for choosing McGrath Acura of Westmont.

This is our second purchase from McGrath Acura and both

This is our second purchase from McGrath Acura and both have been a great experience. Spiro is very knowledgeable and made the process very easy. He spent time to ensure we were in the right vehicle with the features we were looking for. Highly recommend the salesperson and dealership as a whole.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing McGrath Acura of Westmont for your second purchase. We’re glad our team made the process easy and met your needs. We appreciate the recommendation.

Great service from McGrath Acura of Westmont.

Great service from McGrath Acura of Westmont. I needed my car serviced, and was came up last minute before a big trip —and they got me taken care on Saturday

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad we could help get your car in and serviced before your trip. Drive safely, and thank you for choosing McGrath Acura of Westmont.