Reviews
I'm going to cut straight to the chase: There's a
I'm going to cut straight to the chase: There's a fantastic reason why this is the best auto dealership in the state of New Hampshire....thier service department and customer relations folks are simply head and shoulders above anyone or anyhow in the state. I've been around for more than 80 years and I know what I'm talking about!!!! I've dealt with car dealerships in four different states and the difference is absolutely clear. Irwin knoxs the all out of the park....especially their department... Those folks are fair, patient, easy to talk with, and sensible with their pricing. With all of this: very special thanks and recognition goes out to Ron Clark, service advisor, for the great special assistance he provided me during my most recent visit... Thank you, Ron. Doug Wilkinson, Wolfeboro, NH
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Experience with Glenn at [Dealership Name]!
Outstanding Experience with Glenn at [Dealership Name]! I recently purchased a new Toyota SR5 truck, and I couldn't be happier with the experience, thanks to Glenn! From start to finish, Glenn was incredibly helpful, knowledgeable, and genuinely committed to ensuring I found the perfect vehicle. He was professional, answered all my questions thoroughly, and made the entire process smooth and enjoyable. He wasn't pushy at all, focusing instead on what I needed and providing excellent guidance. Glenn truly went above and beyond. If you're looking for a new vehicle and want an exceptional car-buying experience, I highly recommend asking for Glenn at [Dealership Name]. He's a fantastic salesman who genuinely cares about his customers. I'll definitely be sending anyone I know who's in the market for a car his way!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I recently purchased a new Toyota SR5 truck, and I
I recently purchased a new Toyota SR5 truck, and I couldn't be happier with the experience, thanks to Glenn! From start to finish, Glenn was incredibly helpful, knowledgeable, and genuinely committed to ensuring I found the perfect vehicle. He was professional, answered all my questions thoroughly, and made the entire process smooth and enjoyable. He wasn't pushy at all, focusing instead on what I needed and providing excellent guidance. Glenn truly went above and beyond. If you're looking for a new vehicle and want an exceptional car-buying experience, I highly recommend asking for Glenn at [Dealership Name]. He's a fantastic salesman who genuinely cares about his customers. I'll definitely be sending anyone I know who's in the market for a car his way!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We walked in the dealership and initially no one came up
We walked in the dealership and initially no one came up to us. Then James Salta approached us and asked if he could help us. We told him we were thinking of buying a Ford Explorer. James was such a non pressuring salesperson. It was a pleasure working with him and buying a car through him. I would highly recommend James Salta.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Howard Cullen listen to what I wanted and helped me find
Howard Cullen listen to what I wanted and helped me find the perfect car! Love my new car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bill Salta and his team are aces.
Bill Salta and his team are aces. Best hire the Irwin's ever made is Bill Salta 8)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for a great experience and for the great
Thank you for a great experience and for the great service we received from Ashley P. She made the process quick and easy. Love the new vehicle (Santa Cruz) Great job Ashley!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband drove over 6 hours after an agreed trade in
My husband drove over 6 hours after an agreed trade in and purchase price. We had insurance set up to start and the loan with a cashiers check for the purchase. They tried to bait and switch. Changed all agreeed prices. Horrible customer service!!! How can you do this after the customer drove from out of state and took the day off from work! My husband was a general manager of a ford dealership previously. This is the worst and most unprofessional dealership we have ever dealt with. Do NOT do business here. We have never had a problem with any other purchase of a vehicle. He worked with James, Alexis and the Sales Manager Chase. They are clueless!!! Rude, lied to us and wasted our time and money. They are far from a good rated dealership!!! ZERO STARS. We were trading our GMC Denali for a Ford F350 Platnium.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sorry for how you feel. We hadn't put a revised number on your vehicle as you said via text you had the stock rims and didn't bring them. "I have the stock wheels also" followed by "These are the stock wheels" and a picture. Best of luck. Chris Irwin
My husband drove over 6 hours after an agreed trade in
My husband drove over 6 hours after an agreed trade in and purchase price. We had insurance set up to start and the loan with a cashiers check for the purchase. They tried to bait and switch. Changed all agreeed prices. Horrible customer service!!! How can you do this after the customer drove from out of state and took the day off from work! My husband was a general manager of a ford dealership previously. This is the worst and most unprofessional dealership we have ever dealt with. Do NOT do business here. We have never had a problem with any other purchase of a vehicle. He worked with James, Alexis and the Sales Manager Chase. They are clueless!!! Rude, lied to us and wasted our time and money. They are far from a good rated dealership!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
we had a great time with our salesman, Hoon Sang, when we
we had a great time with our salesman, Hoon Sang, when we leased our Elantra SEL. He was very knowledgeable and extremely pleasant, not pushy at all. We will be back!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car