Irwin Automotive Group

We walked in the dealership and initially no one came up to us. Then James Salta approached us and asked if he could help us. We told him we were thinking of buying a Ford Explorer. James was such a non pressuring salesperson. It was a pleasure working with him and buying a car through him. I would highly recommend James Salta.

Howard Cullen listen to what I wanted and helped me find the perfect car! Love my new car!

Bill Salta and his team are aces. Best hire the Irwin's ever made is Bill Salta 8)

Thank you for a great experience and for the great service we received from Ashley P. She made the process quick and easy. Love the new vehicle (Santa Cruz) Great job Ashley!

My husband drove over 6 hours after an agreed trade in and purchase price. We had insurance set up to start and the loan with a cashiers check for the purchase. They tried to bait and switch. Changed all agreeed prices. Horrible customer service!!! How can you do this after the customer drove from out of state and took the day off from work! My husband was a general manager of a ford dealership previously. This is the worst and most unprofessional dealership we have ever dealt with. Do NOT do business here. We have never had a problem with any other purchase of a vehicle. He worked with James, Alexis and the Sales Manager Chase. They are clueless!!! Rude, lied to us and wasted our time and money. They are far from a good rated dealership!!! ZERO STARS. We were trading our GMC Denali for a Ford F350 Platnium.

My husband drove over 6 hours after an agreed trade in and purchase price. We had insurance set up to start and the loan with a cashiers check for the purchase. They tried to bait and switch. Changed all agreeed prices. Horrible customer service!!! How can you do this after the customer drove from out of state and took the day off from work! My husband was a general manager of a ford dealership previously. This is the worst and most unprofessional dealership we have ever dealt with. Do NOT do business here. We have never had a problem with any other purchase of a vehicle. He worked with James, Alexis and the Sales Manager Chase. They are clueless!!! Rude, lied to us and wasted our time and money. They are far from a good rated dealership!!!

we had a great time with our salesman, Hoon Sang, when we leased our Elantra SEL. He was very knowledgeable and extremely pleasant, not pushy at all. We will be back!!

Keith greeted us as we exited our vehicle. We had no appointment and only stopped by on our way to a dealership in Nashua. We had researched online and knew what we were looking for. Keith took us inside to his desk, offering coffee/water. He took time to get to know our wants and needs....he LISTENED! Two test drives later we bought our 4 Runner. There was no pressure or upselling and so refreshing. Thanks Keith for saving us the drive to Nashua....you were friendly and professional.

It is always a pleasure to work with Ed Withrow and his team at Irwins service department. Destiny and all the employees are always welcoming and accommadating.

it was awful and frustrating. I tried to buy a car, everything was going well, and then at the end of it they said no we changed our minds.