Reviews
Thanks to staff
My previous statement said it all. Great staff, pleasant, smiling, non aggressive, relaxed group of people. Hate to be pushed and given a long pitch. I would turn around and leave. None of this happened in our time at the dealership. Adham was great. He is a gentleman through and through. Liked doing business with him and your finance officer. Thank you Irwin
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
toyota purchase review
our salesman, Howard Cullen was extremely helpful. one of the easiest car buying experiences I have ever had. I would recommend this dealer highley
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for he kind words, Charlie!
Trade In
Last week I worked with Scott Cote to trade in my vehicle. The entire experience was hassle and worry free. Scott explained to me what kind of vehicle I could get into and be within my budget along with lower payments that I had with my previous vehicle. And Scott made that happen for me. Thank you Scott Cote and the Irwin Team, Norm Normandin
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for that great review, Norm! We appreciate your business and wish you the best in your new car!
Great experience!
This was by far the easiest car buying experience I have ever had! Thank you so much Steve Dudley for all that you did for us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ward Hyundai review
The service at Irwin Hyundai was fast and professional as always. This is my family's 4th lease there, probably more in the future. Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
All staff at Irwin Hyundai were very nice and helpful. Joe Callie was my salesperson and he was very professional wonderful to work with. I would highly recommend him
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very pleased
This is my third Hyundai and over the years I have visited 6 Hyundai dealerships. My experience with Irwin has been by far the best. It is apparent that Adham and Scott are well trained, knowledgeable, professional, thorough and respectful. I was impressed that they were willing to go above and beyond to get the vehicle I wanted. Their attention to detail and customer satisfaction is exemplary. I would definitely recommend the dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Irwin Automotive Group, Laconia, New Hampshire
I interacted with Craig LaChapelle, Product Specialist in the process of purchasing an automobile. Craig was informed and helpful. Overall the buying experience was stress free. I am confident that future service requirements for my vehicle will be handled in a professional and competent manner.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and your support!
2017 Hyundai Elantra Purchase
I have worked with Joe Collie previously and he is absolutely the best salesperson I have ever worked with. He is very easy going, not intimidating and makes sure that your purchase is what fits your needs. Great experience again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolutely the best.
I have been an Irwin's customer since 2003 when I bought my first Toyota. This spring, only two years into a new loan, my Ford Focus was totaled on a patch of black ice. I was left with no car and no down payment, not a good situation. In addition my credit took a nosedive this year due to a variety of family financial problems. Finally in August I managed to come up with a nice down payment and hesitantly approached Irwin's. I was embarrassed by my miserable credit and nervous that I would be unable to get a car loan. I have to say that despite all that this was the best car buying experience I have had and that's really saying a lot because I have never had a bad experience at Irwin's. I walked through the showroom door and immediately received a warm welcome from Chip Wilkin (first day on the job!), who is first and foremost an extraordinary customer service specialist, and just happens to be a great car salesman. Chip is extremely knowledgeable, respectful, friendly, and very helpful. He certainly de-stressed me and made the entire process very smooth. I was in the showroom on Thursday and driving my beautiful Tucson home on Friday. We are lucky to have a dealership like Irwin's right here in Laconia, and Irwin's is lucky to have Chip on their team. I won't do business anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for that great review, Judy! I am so glad to hear that we were able to help you find the vehicle that is right for you. Thank you for your business and your support. Congratulations on your new Tucson!