Irwin Automotive Group

I had my 2019 Ford Edge serviced at Irwin Ford on December 11th. I have been leasing my cars there since the late 1980’s. The sales and service departments are dependable and trustworthy. My regular service appointment yesterday was completed in a timely fashion, and the service representative was cordial and professional. In addition, the waiting area had been rearranged to ensure the safety and social distancing protection for each customer. Thanks to Howard Cullen, from whom I lease my cars, I had signed up for the FordPass app which provided me with the benefit of not having to pay for my oil change, tire rotation, etc.

We were helping a young family friend purchase a new vehicle; a Toyota Camry. From the start, Craig Lachapelle was awesome to work with. He was attentive to our needs and timeline, answered our questions quickly, and make the process an easy one. This is the second vehicle we've purchased in less than a year, with Craig's help. I would not hesitate to recommend him to others.

I want to thank Chris Branch for making the purchase of my new car wonderfully simple. In general, the staff were friendly, professional & easy to work with. Purchased a new vehicle and would not hesitate to purchase from them again!

I brought my Ford Escape in to Irwin Ford initially for a recall on the door locks. They completed the inspection and did a check of my car also. I have known I would need tires soon. They explained that my tires definitely needed to be replaced soon . They gave me an estimate for 4tires with the completed recall paperwork. No pressure whatsoever! A week later after I read the estimate I called to make appt to get tires. I could not believe the great price and warranty I received. Ed was very knowledgeable and even applied for a rebate for me!! I am very happy with Irwin Ford and will return to them for any future needs for my Ford Escape.

I’ve purchased 3 vehicles from Irwin. I have had great experiences with their sales team. I highly recommend this dealer and frequently send friends and family their way!

Great experience purchasing with Irwin Toyota in Laconia, Howard was great to work with, even took the time to go through all the vehicle features with me which was amazing!

Pleasant staff and service was prompt and efficient. Facility was clean and other employees were friendly and welcoming. I will recommend Irwin to friends and relatives.

First off I would like to thank Chris Branch for the best experience in the purchase of my 2020 Hyundai Santa Fe Limited. I have purchased many new vehicles over the years and almost always it was stressful but this time there was no stress at all Chris was easy to talk to and made me feel very relaxed. I will definitely send my family and friends to see Chris for any purchase of a vehicle. Thanks Chris! I have found one thing that I’m extremely disappointed in is that a $40,000. Car does not come equipped with heated outside mirrors considering this car is sold in New England!

Very good experience buying a car from Mike ! Jess in finance was easy to work with too. Right car right price . I’d highly recommend Irwin.

Jeremy Cates was excellent . He walked me through the whole process with ease. It was amazing. When I left the dealership, I was truly confident about my purchase, and I was educated about the vehicle by my salesman, Jeremy. A wonderful Experience. I would expect nothing less at Irwin’s. Thank You