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McGrath Honda of Elgin

(2,407 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (847) 841-9573 (847) 841-9573
Used (847) 783-7100 (847) 783-7100
Service (847) 783-7586 (847) 783-7586

Reviews

(2,407 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of Elgin from DealerRater.

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It's near my house, everybody are nice and willing to

It's near my house, everybody are nice and willing to help. The sales person was very polite and patient. We had great experisnce.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

it has always been a good experience working with this

it has always been a good experience working with this dealership and all if its personnel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The transaction went well and without a problem.

The transaction went well and without a problem. The salesman and bussiness manager treated me like a valued customer; thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was a great experience.

This was a great experience. I went looking for a new car, and Derik was very helpful and patient. He allowed us to test-drive multiple vehicles until we found the one that was just right for us. Fran helped us with finance and found the best interest rate. She helped us stay within budget as well when adding our warranty! Everyone was super patient with me as I contemplated this big purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went for oil change.

Went for oil change. Car was done when promised and washed. Jay did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always professional.

Always professional. Great service department ready and willing to answer any questions or to resolve any issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am always welcomed with friendliness and treated with

I am always welcomed with friendliness and treated with honesty. The waiting area was cleaned and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our sales person, Jada, was phenomenal!

Our sales person, Jada, was phenomenal! Her no-pressure, knowledgeable and cheerful style made this car purchase a breeze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I couldn’t be happier with the speed and efficiency of

I couldn’t be happier with the speed and efficiency of the service I received. Everything went well. I will only use McGrath Honda of Elgin. Thank You. Tom Arnold

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

McGrath Honda, Elgin, has always gone above and beyond.

McGrath Honda, Elgin, has always gone above and beyond. I have worked with other McGrath locations but Elgin demonstrates a higher level of customer empathy and consultative approach when working to resolve life’s car problems. Times like these are stressful but with the Elgin, it makes car repairs more bearable as much as they are disliked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.