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McGrath Honda of Elgin

(2,396 reviews)
Sales hours:
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (847) 841-9573 (847) 841-9573
Used (847) 783-7100 (847) 783-7100
Service (847) 783-7586 (847) 783-7586

Reviews

(2,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of Elgin from DealerRater.

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4 hour oil change, wheel alignment not done but received

4 hour oil change, wheel alignment not done but received a print out that states it was. “Before measurements” in red, “current measurements” all green.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We greatly appreciated McGrath Honda of Elgin's

We greatly appreciated McGrath Honda of Elgin's professionalism and outstanding customer service. I will be recommending them to our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Faythe was very friendly, helpful, and communicated well.

Faythe was very friendly, helpful, and communicated well. Good video review of the service and inspection results

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It is clean, easy to get to and the staff is always great

It is clean, easy to get to and the staff is always great to work with. I was in and out before I knew it. Great experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service provided just as Jason promised.

Great service provided just as Jason promised. A loaner auto was provided because Recall work was going to take hours to do. Perfect!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying a vehicle is a chore, and time consuming!

Buying a vehicle is a chore, and time consuming! The MscHrath employees o Shpend in sales, and France and Mike in credit:finance made the processs a heckuva lot easier to endure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very efficient and friendly staff.

Very efficient and friendly staff. I went in for a complimentary oil change and tire rotation and was not pressured to add additional repairs or services. I was in and out in the time allotted. I was treated in a very courteous and respectful manner which I appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great experience at McGrath Honda of Elgin.

I had a great experience at McGrath Honda of Elgin. Everyone we interacted with from our salesman Mohanad to Pablo in finance was perfect!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Repair completed on time as discussed.

Repair completed on time as discussed. Love the video by the tech. Not pushy on additional services. Service department is the reason why I will buy my next car from McGrath in elgin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I made an appointment online and Peter met me as soon as

I made an appointment online and Peter met me as soon as I drove up, he took care of everything and even called the parts dept. to see if they had the part for my recall, which I was told was unavailable, and hey it was there. two birds with one stone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.