Reviews
4 hour oil change, wheel alignment not done but received
4 hour oil change, wheel alignment not done but received a print out that states it was. “Before measurements” in red, “current measurements” all green.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We greatly appreciated McGrath Honda of Elgin's
We greatly appreciated McGrath Honda of Elgin's professionalism and outstanding customer service. I will be recommending them to our friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Faythe was very friendly, helpful, and communicated well.
Faythe was very friendly, helpful, and communicated well. Good video review of the service and inspection results
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is clean, easy to get to and the staff is always great
It is clean, easy to get to and the staff is always great to work with. I was in and out before I knew it. Great experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service provided just as Jason promised.
Great service provided just as Jason promised. A loaner auto was provided because Recall work was going to take hours to do. Perfect!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a vehicle is a chore, and time consuming!
Buying a vehicle is a chore, and time consuming! The MscHrath employees o Shpend in sales, and France and Mike in credit:finance made the processs a heckuva lot easier to endure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very efficient and friendly staff.
Very efficient and friendly staff. I went in for a complimentary oil change and tire rotation and was not pressured to add additional repairs or services. I was in and out in the time allotted. I was treated in a very courteous and respectful manner which I appreciated.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at McGrath Honda of Elgin.
I had a great experience at McGrath Honda of Elgin. Everyone we interacted with from our salesman Mohanad to Pablo in finance was perfect!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Repair completed on time as discussed.
Repair completed on time as discussed. Love the video by the tech. Not pushy on additional services. Service department is the reason why I will buy my next car from McGrath in elgin
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I made an appointment online and Peter met me as soon as
I made an appointment online and Peter met me as soon as I drove up, he took care of everything and even called the parts dept. to see if they had the part for my recall, which I was told was unavailable, and hey it was there. two birds with one stone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair