Reviews
I am very comfortable coming to McGrath for my service on
I am very comfortable coming to McGrath for my service on my 2017 Honda CRV because of Jerry Neperman. He always greets me with a friendly hello, and I totally trust what he tells me about my car. He is the very best of the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We are always happy to help!
Friendly sales personnel,very helpful and knowledgeable.
Friendly sales personnel,very helpful and knowledgeable. I have purchased four vechiles from this dealership without any problems
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We are always happy to help!
The Markup Game
Went in looking to buy a new Civic Si. Was originally helped by Blerim who was super nice and a pleasure to work with. During talks, spoke with his manager Ricky, who was also helpful but a bit dry. When numbers were brought to me, it included an almost $5000 markup and add ons I would not want. It was escalated to the GM who was cordial but gave the nonsense "market" justification. I refuse to pay that and concluded business.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Erik, Thanks for the opportunity to earn your business. We can assure you that there are no intentions of playing games. This truly is based on market conditions. This is a very rare vehicle. We did offer to work with you on other vehicles, however this was the only vehicle you were interested in. If anything changes, please let us know.
Prompt and courteous service.
Prompt and courteous service. Clean and comfortable facilities. No pressure. Close to home, free car wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We are always happy to help!
Top notch service department.
Top notch service department. From oil changes, to more complex issues, I’ve had nothing but excellent experiences.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We are always happy to help!
We received excellent service.
We received excellent service. Our sales rep Angel was wonderful. This is 2nd car we purchase from McGrath Honda in Elgin
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We are always happy to help!
Was welcomed instantly with the sales rep.
Was welcomed instantly with the sales rep. Was very friendly and welcoming, made us feel more relaxed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We are always happy to help!
Outstanding attention and knowledgeable help from Victor!
Outstanding attention and knowledgeable help from Victor! I would highly recommend McGrath to everyone. Excellent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We are always happy to help!
They were great to work with.
They were great to work with. No I don’t want to write 15 words.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We are always happy to help!
My first service experience at McGrath Honda Elgin was
My first service experience at McGrath Honda Elgin was excellent. The service rep Austin was professional and thorough. The waiting room and amenities are very pleasant and maintenance tasks were completed in a timely manner. All in all, a very good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We are always happy to help!