McGrath Honda in Elgin

My sales person Alex Valdez was great! I thought he would give up on me because I was very picky and expected alot. I had resigned myself to keeping my current car, but then he found me the perfect vehicle and I love it! All in all it was a pleasant experience and I highly recommend McGrath Honda/Elgin. Just ask for Alex Valdez and he will work hard to find you what you want!

If I could give them negative stars I would. This Honda dealership works in deception and price gouging. I called them about their gold 2018 Honda Accord that they were selling for $20,869. Katie gave me an out the door price of $23,204.22 with military discount. I told them that I would go look at it when I had a chance. I live very far away and had to make arrangements to get there. They then lowered the price on the website to $19999. I then spoke to Katie and told her I'd be there Saturday because I saw that they lowered the price. I called her again ahead of time on Saturday before I left and told her I'd be there in an hour. When I got there they had me speak To Sheki who then told me the car would need repairs and that it was not on sale for $19999. He said that it was for about $24000. I had a screenshot of the original price and showed him and he still claimed the price was 24000. He then went to get his manager Ray, who then told me that the price went up because the current market told them to do so. They totally wasted my time. They did not offer an apology or aything. They do not care about their customers, they know people are desperate because of what the pandemic did to the economy and theyre taking advantage. Stay away from this Honda dealership. They will waste your time and insult you. They told me my military discount was only $200. A real military discount is 10%! I attached the screenshot of the car so you can see the proof. They lowered the price to get me in there, then they raised it by $5000 and told me that the market made them do it. They are an embarasment to Honda. They do no stand for the the values Honda does.

Very nice experience. Our service rep was very knowledgeable and helpful and everything progressed very smoothly. We always bring our car to this dealership for service.

I had a wonderful experience purchasing my very first pre-owned car. Amazing service rep especially from Lance Sarangaya, McGrath manager & crew who help us. When we mentioned any concerns, he was quick to address them with no hesitation. Very straightforward and didn’t try to hide anything about vehicles, unlike most used lots. Worked with us when the price was a little out of our budget and overall a great guy. Definitely coming back here again.

First time there. Everything was handled great. Loved the waiting room and my service attendant, Monika

Great experience. Great service. Lucked out that they had what I wanted in stock and just got it in the day before.

The sales Finance team is good. Understands our needs and commitments Reliable. Especially Mohd Hussain Explains the finance terms clearly

I financed my first car with them and all the people I spoke with were very kind, patient, and helpful! I expected to be there the whole day but I got out faster than expected! Shout out to Miguel M for a great first experience and all his time and effort! Love my new Honda Accord!

Nice people, no pressure, all in all a very pleasant and painless experience. I will go back.

We are senior citizens today we went to McGrath to trade in our 2018 Dodge ram diesel which we paid for $74,000 The left payment is only around 40. We almost was taking advantage of by the used car manager who lied to us and told us that the vehicle has transmission problems we went to where we bought the vehicle to Dupage Dodge ram in Glendale heights at the waiting there for 2 hours they told us there's nothing wrong without transmission. Through this experience we have learned that meth McGrath is a very dangerous dealership to buy or do any business with they tried on this lead us and they offered us $20,000 for this vehicle and it is a diesel. But they get away with this Warning warning be careful what dealership you buy your vehicle . They don't have no shame they would do anything to lie to misleeve to rob you I wouldn't recommend for anybody to do business with them I'm sure there's many deals out there that are are the same. Mr and Mrs Lowery Shane on them