Reviews
I couldn’t be happier with the speed and efficiency of
I couldn’t be happier with the speed and efficiency of the service I received. Everything went well. I will only use McGrath Honda of Elgin. Thank You. Tom Arnold
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
McGrath Honda, Elgin, has always gone above and beyond.
McGrath Honda, Elgin, has always gone above and beyond. I have worked with other McGrath locations but Elgin demonstrates a higher level of customer empathy and consultative approach when working to resolve life’s car problems. Times like these are stressful but with the Elgin, it makes car repairs more bearable as much as they are disliked.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Communication was good timeliness was good work was
Communication was good timeliness was good work was accomplished as promised. Glad they are open on Sunday
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very easy to work with and the service is great.
Very easy to work with and the service is great. Also the dealer is close to my home
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clean and efficiently ran.
Clean and efficiently ran. Staff helpful and attentive to detail. However this survey demanding 15 words is very annoying
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership is always clean and well kept.
The dealership is always clean and well kept. The staff are friendly and transparent on what is being worked on with my vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was done timely and staff was courteous.
Service was done timely and staff was courteous. Appointment availability was good. No other feedback
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always friendly and professional.
Always friendly and professional. The waiting area is always clean and comfortable and coffee is always good.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
STOP SENDING ROBOCALL VOICEMAILS I BLOCKED YOUR NUMBER
STOP SENDING ROBOCALL VOICEMAILS I BLOCKED YOUR NUMBER AND YOU STILL KEEP LEAVING VOICEMAILS ITS INSANE. I BOUGHT MY HONDAS AT TWO DIFFERENT DEALERS I DON'T CARE ABOUT YOUR OFFERS, MY OTHER DEALERS NEVER SPAM CALL ME. "Hey, hello, this is Reed Richards. I have some really great news to share with you. Call us back directly at (847) 695-8000. And top-down, please call (847) 695-8000. Again, that's (847) 695-8000. Thank you. We look forward to hearing from you."
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
This service was for my initial oil change and tire
This service was for my initial oil change and tire rotation. I scheduled service on my Hondalink app, which was very simple. I waited for my vehicle while the service was performed, it was completed in the time that was estimated to me. Also in that time a complete vehicle inspection and car wash was done.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair