McGrath Honda of Elgin

Very easy to work with and the service is great. Also the dealer is close to my home

Clean and efficiently ran. Staff helpful and attentive to detail. However this survey demanding 15 words is very annoying

The dealership is always clean and well kept. The staff are friendly and transparent on what is being worked on with my vehicle

Service was done timely and staff was courteous. Appointment availability was good. No other feedback

Always friendly and professional. The waiting area is always clean and comfortable and coffee is always good.

This service was for my initial oil change and tire rotation. I scheduled service on my Hondalink app, which was very simple. I waited for my vehicle while the service was performed, it was completed in the time that was estimated to me. Also in that time a complete vehicle inspection and car wash was done.

STOP SENDING ROBOCALL VOICEMAILS I BLOCKED YOUR NUMBER AND YOU STILL KEEP LEAVING VOICEMAILS ITS INSANE. I BOUGHT MY HONDAS AT TWO DIFFERENT DEALERS I DON'T CARE ABOUT YOUR OFFERS, MY OTHER DEALERS NEVER SPAM CALL ME. "Hey, hello, this is Reed Richards. I have some really great news to share with you. Call us back directly at (847) 695-8000. And top-down, please call (847) 695-8000. Again, that's (847) 695-8000. Thank you. We look forward to hearing from you."

Team was great. Omar was super. Price was fair. It was smooth and very easy

This was service maintenance and was handled in a reasonable amount of time. Service rep was very informative and kind.

Went in for oil change and was told it would be $99, I told the technician that I had a coupon, while I searched on my phone he told me he could take $15 off and when I found my email coupon, turns out it was for $59. ALMOST $40 difference!!! Why aren't coupons saved to my account if they were emailed to me? Instead I feel like the service desk tried to get an extra $40 from me? This should be addressed as it seems very deceiving. I was also not informed that I needed a new air filter until I saw the paperwork at check out after being there for almost 2 hours. Was also told that the car wash didn't work but got to the car and it was washed. Was not a very attentive experience as it has been in the past.