Reviews
Manager helped with wrong quote
Manager helped Was given quote week before- came to service told was wrong and had to pay more. Spoke to sup who fixed
- Customer service 4.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tim Bouclier Service Manager tbouclier@acuraofavon.com 860-407-3373
Great service
Kept informed, by Tony, of the service progress. The service is always done by the time it was promised. Always a pleasure to have work done on my car here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service. Great team
Wilmont ans the ream are great to deal with. I appreciate the service and the intermittent follow up and status updates Great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean Facility
I really had a great experience the reps was really nice and very helpful. I enjoyed the snacks, I just didn’t like the wait time it’s was well over 1 hour
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Candra! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Acura of Avon again! Sincerely, Tim Bouclier Service Manager tbouclier@acuraofavon.com 860-407-3373
Acura of avon is the way to go!
Been working with avon team for about 6 yearw now. Great team! Very nice team! Always looking to work with you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Ron Dasilva General Manager 860-407-3373
Great service
Quick, simple easy. Everyone was welcoming and did a great job. Friendly atmosphere. Great waiting area. Offer coffee water snacks. Free WiFi
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Erin. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Tim Bouclier Service Manager tbouclier@acuraofavon.com 860-407-3373
2021 Acura TLX
I was able to walk in a get a test drive without a wait. The transition from my old car to my new one was seamless. Natalia followed up after I received my new vehicle to check on how things were going and to walk through additional items I had questions on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Ron Dasilva General Manager 860-407-3373
New car , new dealer
Knowledgeable sales lady, friendly folks, spotless showroom, I appreciated the extra time Natalia took teaching me and setting up all the new electronics and g CB owing to my house to program my garage door.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Natalia assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Ron Dasilva General Manager 860-407-3373
Best Dealership and Sales Department
No pressure, very warm and inviting staff, quick turnaround on requests. As close to perfect experience as I have ever had buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Ron Dasilva General Manager 860-407-3373
Welcoming
Driving up to the automatic garage door opening upon arrival allowing me to drive straight in, receive a greeting, then a quick informative check in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
George, thank you for the feedback! We are happy to hear about your positive experience at Acura of Avon, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Tim Bouclier Service Manager tbouclier@acuraofavon.com 860-407-3373