Dowling Ford

Waited 7 months to get a new Ford Maverick. Left a $500.00 deposit at the time of order. I was told the Maverick came in. Told the salesman I would be going out of state for a few days. Would like to negotiate when I returned. Called dealer when I returned back in state and was told they took a deposit on vehicle while I was gone. So, I waited 7 months. They couldn't wait 5 days until I returned.

Steve brinson please call 8322588826 Trying to buy 2 cars now Mamakkkbq Jana wanna bbq Anna an

Found a used car on the lot that we were interested in. Spoke originally to Josh and then Justin. Liked the laid back atmosphere without pressure or hype. The transaction was smooth and easy. Asher wrapped up the paperwork and we were out the door in no time. Would definitely recommend this dealership!

GREAT PLACE TO BUY A FORD. GREAT SALESPEOPLE. SALESPERSON WENT OVER ALL THE DETAILS ON THE NEW BRONCO THAT I HAD ORDERED.

I purchased a 2015 Ford Fusion from this dealership on July 30, 2022, about 2 hours after bringing the car home I noticed the transmission was shifting hard. I immediately called them back and brought the car back the following Monday. They had the car for 5 weeks and said they rebuilt the transmission. When I finally picked the car up and drove it home not only was the car still shifting hard, but there was also now leak and it was making noise while steering. There was also a noise in the rear I kept hearing. I called them back the next day and they had me bring the car back to them. This time they had my car for 2 weeks and said that the noise in the rear was a golf ball rolling around, that there was no leak, the steering was fine, and the transmission was fine, and I just needed to relearn my way of driving. I was told I need to drive the car 1000 miles for it to relearn my way of driving. Now my transmission is shifting even harder, the steering is still making noises and it is still leaking thus forcing me to take it to another Ford Dealership to attempt to have it service correctly as I do not feel safe driving my family around in this car. I have also found that there was information on the vehicle service records, that I received by calling The Ford Motor Company, about prior transmission issues/services that were done on the vehicle that were somehow omitted from the Carfax they had on their website for the vehicle. I feel as though I was deceived when making this car purchase.

Family atmosphere here. Fran and Justin were more than accommodating and went above and beyond to provide excellent service. I would highly recommend them to anyone in search of a vehicle.

They're the worst dealer I have ever had the displeasure of working with. There is one person there to avoid at all costs. She doesn't return emails or honor KBB deals.

We had a great experience with Dowling Ford. Fair and professional. Very happy with our choice.

Everyone was very professional and helped me to get the car I wanted very quickly. They were great with handling the financing application, contacting my insurance company, and getting the car registered and ready to go so quickly I was surprised.

Scheduled a time and date to replace front brake pads with Blake at the Service Department. When I arrived with my 1991 F150 the Service Advisor who did not identify himself handed me a service authorization to sign which showed the wrong address and Check Brakes instead of Replace Brake Pads? I asked why the paperwork is wrong from what I requested, and the Advisor explained the mechanic will determine the extent of service and uncertain if brake pads are available. After checking with Parts, he stated the Motorcraft brake pad for my vehicle is obsolete and was unable to complete service or offered any other options. I'm perplexed as to why when I called initially and discussed with Blake to schedule was not informed about the obsolete part and allowed to take the time and travel for this brake service. Since I provided all the requested information to Blake to schedule service, the year and model of my vehicle and if requested could provide the (VIN) to check part availability before confirming service time and date.