Reviews
I just came in to have a 2nd key made. Mr Nash and a...
I just came in to have a 2nd key made. Mr Nash and a service gentleman behind the counter near the cashier were so accommodating to make sure I got what I needed. With that service I’ll be sure to checkout your dealership when I’m ready to upgrade. My key worked perfect. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Illona, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad that Frank was able to help, and we hope to see you again! Juan Vazquez, Service Manager
I can’t believe how quickly the work was completed! This...
I can’t believe how quickly the work was completed! This is my first time using the service department and am very satisfied! This is my first Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for choosing Oak Lawn Toyota. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager
I had a flat tire on a work day it was a 100 degree day....
I had a flat tire on a work day it was a 100 degree day. I walked in Toyota without an appointment and received Great service, quick and efficient .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us, Mary. We are so glad we were able to provide such efficient service. We will share your comments with our team and look forward to working with you again. Juan Vazquez, Service Manager
In and out a head of appointment time Came in for oil...
In and out a head of appointment time Came in for oil change a little early and was out before my appointment time so was very happy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Oak Lawn Toyota, Danny. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager
John and his Team were efficient, friendly and courteos...
John and his Team were efficient, friendly and courteos during my maintenace visit! I appreciated the expedient service as I did not have an appointment!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John and the rest of our team here at Oak Lawn Toyota. Juan Vazquez, Service Manager
Outstanding. Jacek was helpful, a wealth of knowledge and...
Outstanding. Jacek was helpful, a wealth of knowledge and delivered everything promised. The car is beautiful and the third I’ve purchased from Oak Lawn Toyota over the years. Will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, John, on your new vehicle! We are so glad that Jack had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! John Carnivele, General Manager
Great service staff is great appreciate all the help to...
Great service staff is great appreciate all the help to purchase the vehicle I was leasing. I appreciate the honesty and responsiveness Thank you A
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Oak Lawn Toyota are glad to have you as a customer. John Carnivele, General Manager
The service has always been excellent. The staff will...
The service has always been excellent. The staff will explain what the problem is with ur vehicle and give a estimate, repair it if possible and u r on your way. I have never had a issue with the repair work.
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager
So far this Toyota dealership has been good to me. I have...
So far this Toyota dealership has been good to me. I have bought two cars from them. The location is not far from my house.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager
The Toyota dealership in Oak Lawn is amazing. Everyone is...
The Toyota dealership in Oak Lawn is amazing. Everyone is so helpful and the service is high quality. My family and I have been coming here for over twenty five years. Thank you for your great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you, Amani. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager