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Oak Lawn Toyota

(3,597 reviews)
Visit Oak Lawn Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 437-3574 (888) 437-3574
Used (888) 228-2079 (888) 228-2079
Service (877) 409-0607 (877) 409-0607

Reviews

(3,597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Oak Lawn Toyota from DealerRater.

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My tire light went on this was the second time I went in...

My tire light went on this was the second time I went in for the issue in a week. It was finally taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

I found the dealership to be friendly and knowledgeable....

I found the dealership to be friendly and knowledgeable. They also had many options for me from buying to leasing. I appreciate all who were involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. John Carnivele, General Manager

Oil change and tire rotation completed without incident....

Oil change and tire rotation completed without incident. Routine check also completed. The performance of your safety check help to keep my Camry running at maximum performance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

Called at 230 was put right in at 340!!! Tire done and...

Called at 230 was put right in at 340!!! Tire done and out in 35 minutes. Very happy and will refer other Toyota owners and this looking for a Toyota!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy, Tammie, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

They give quick and reliable service, And everyone is...

They give quick and reliable service, And everyone is very courteous and professional. They all are quite patient and take the time to answer all questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota, Donnie. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

Today took my 2020 Rav4 into the service department, at...

Today took my 2020 Rav4 into the service department, at Oaklawn Toyota when I drove in and I was met by Colin, a Young man who immediately welcomed me, then he proceeded to put coverings inside of my vehicle before he was to drive it over to the service area, then I went into the Service office and met Frank he’s assistant service manager, and Juan The service manager to discuss the situation with my vehicle. They immediately listened advise what needed to be done, quickly got me on my way, approximately 2 1/2 hours later I had a phone call the car was finished, went to pick the vehicle up it was all properly repaired. We buy our vehicles from Oaklawn Toyota due to the excellent service department, the service department never disappoints neither does the sales office if you’re looking for a good deal on a vehicle, Toyota has the best reliability we’ve been Toyota owners for many many years the other 2000 to Rav4 that we have has 240,000 mostly trouble free miles on it very few repairs that is a reliability of Toyota. You can purchase your vehicle anywhere you want any dealership however Oaklawn Toyota doesn’t just deliver at the time of the sale they deliver at a time when you need service. You can purchase your vehicle anywhere you want any dealership however Oaklawn Toyota doesn’t just deliver at the time of the sale they deliver at a time when you need service The service technicians are excellent, they know their job they get the job done your vehicle is returned to you clean without grease or anything all over the vehicle as some other dealerships have done. The service manager is a young man also, but he has a world of experience and he really cares about the customer he shows it constantly, from start to finish it was a great experience thank you everyone and Toyota will always return to purchase another vehicle and definitely for the service department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

Service department is great. Everyone friendly and take...

Service department is great. Everyone friendly and take time to explain what needs to be done to vehicle. Very patient in explaining any questions I may have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

Good service — in years past I would pick up my car and...

Good service — in years past I would pick up my car and it was also washed with clean floor mats —- I guess that’s no longer part of the “service”

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your car's service needs. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to contact me at your convenience. Juan Vazquez, Service Manager

Friendly people, great service . They took the time to...

Friendly people, great service . They took the time to explain everything to me. Work was completed quickly and professionally. Also, clean environment made me feel safe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

Great dealership to deal with! I have purchased all my...

Great dealership to deal with! I have purchased all my cars from Oak Lawn Toyota through out the years! Service department is awesome! You need to check them out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager