Skip to main content
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Reviews

(2,042 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Mazda from DealerRater.

Want to share your experience with this dealership?

Write a review

Purchased my first pre-owned Mazda a few weeks ago from...

Purchased my first pre-owned Mazda a few weeks ago from Jose Medina. He was a pleasure to work with and had a good overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Just purchased my first vehicle through Jose. He was extremely helpful and answered all of my questions. I also was not haggled into buying a more expensive car and was able to find the perfect car for me. Thank you! Would absolutely recommend this team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

Best experience ever!! Fish ( Jim Salmon ) was awesome he made buying a car so painless and smooth. He had so my knowledge and information about everything, Very nice to see someone that really loves what they do. Everyone was no nice and welcoming. Thank you so much we love our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best experience ever!! Fish ( Jim Salmon ) was awesome he...

Best experience ever!! Fish ( Jim Salmon ) was awesome he made buying a car so painless and smooth. He had so my knowledge and information about everything, Very nice to see someone that really loves what they do. Everyone was no nice and welcoming. Thank you so much we love our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

You'll Enjoy this Car Dealership!

John "Fish" Salmon made shopping at a car dealership an extraordinarily, pleasant experience. He was waiting for my husband and I when we arrived and had the car we wanted to test drive out front and ready to go! We were both able to test drive the car, without feeling rushed. The drive was thorough and covered various roads, giving us a good idea on how the car handled. He patiently waited with us while paperwork got held up on our end, never making us feel as if we were interfering with his work day. Other staff members interacting with us throughout the day were friendly, courteous and helpful. John's follow up call after our purchase was complete, ended our transaction on a nice note! I highly recommend Modern Mazda... Be sure to ask for "Fish"!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jim Salmon was great to work with as well as the entire...

Jim Salmon was great to work with as well as the entire team at Modern. They helped us through a complex transaction and were very clear and transparent about the numbers and how we could make what we needed work. Everyone worked to help us and the car is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John "Fish" Salmon made shopping at a car dealership an...

John "Fish" Salmon made shopping at a car dealership an extraordinarily, pleasant experience. He was waiting for my husband and I when we arrived and had the car we wanted to test drive out front and ready to go! We were both able to test drive the car, without feeling rushed. The drive was thorough and covered various roads, giving us a good idea on how the car handled. He patiently waited with us while paperwork got held up on our end, never making us feel as if we were interfering with his work day. Other staff members interacting with us throughout the day were friendly, courteous and helpful. John's follow up call after our purchase was complete, ended our transaction on a nice note! I highly recommend Modern Mazda... Be sure to ask for "Fish"!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great to deal with

Jim Salmon helped us through a complex transaction, the whole sales and management team worked well with us to a great result. Everyone was very caring and made us feel very comfortable. Great dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Just bought my CX5 at Modern Mazda, these people deserve...

Just bought my CX5 at Modern Mazda, these people deserve all those stars. Jim Salmon was extremely helpful, knowledgeable and easy to work with- ditto the finance department (wish I could remember her name). I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the 2nd vehicle we purchased through Modern...

This is the 2nd vehicle we purchased through Modern Mazda, we bought a 2019 CX-5 in 2019 and my wife still loves it. After a month she ran over something on the highway and damaged the plastic protector underneath, they replaced it with no labor charge. More recently we bought a CX-30 and had a few glitches with the paint which they pointed out at the time of purchase. They provided a loaner at no charge and repaired the very minor damage Perfectly. It took a little longer than expected but they did a great job and made up for the wait. We had Jose Medina in 2019 and Joel Paradis more recently for sales advisors and they were both great. We will use them again in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.