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2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Reviews

(2,130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Mazda from DealerRater.

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Steve Duffy was great to work with- very informative and

Steve Duffy was great to work with- very informative and made the process less stressful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Steve Duffy was so informative and it was the easiest

Steve Duffy was so informative and it was the easiest time I had purchasing a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a very quick, straightforward, and pleasant

I had a very quick, straightforward, and pleasant experience buying a car at Modern Mazda. I looked at a lot of cars online before I found one here that I really liked, and within hours of checking it out online Steve Duffy had sent me a personalized video showcasing the interior and exterior of the car. From then on, Steve was fantastic: always patient and willing to answer any questions or concerns I had, and he went out of his way to help make the back and forth between the bank, the insurance company, and the dealership very easy for me. I love my new car, and had a great time buying it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Henry was super easy to work with and a nice person on

Henry was super easy to work with and a nice person on top. He and the team at Modern Mazda worked hard to locate the exact vehicle we were interested in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Second time buying a car from Modern Mazda, used this

Second time buying a car from Modern Mazda, used this time. Trevor was great to deal with and I'd have no problem recommending Modern for a car purchase. They made the process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently purchased my first Mazda, a CX-90 and had a

I recently purchased my first Mazda, a CX-90 and had a wonderful experience with David Garcia at Modern Mazda. The Staff was friendly, helpful and was not pushy like most dealerships. I will definitely return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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after purchasing a new Mazda CX-5 at Modern Mazda , I

after purchasing a new Mazda CX-5 at Modern Mazda , I left the dealership feeling relaxed and sure of my purchase. Our salesman Steve Duffy was friendly , kind , helpful and patient with our questions and concerns . our experience overall was pleasant !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We were so very pleased dealing with Steve Duffy at

We were so very pleased dealing with Steve Duffy at Modern Mazda in Torrington,CT. He was very knowledgeable and easy to work with. We highly recommend not only this dealership but ask for Steve and your buying experience will be great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We were so very happy dealing with Steve Duffy.

We were so very happy dealing with Steve Duffy. He was very knowledgeable and easy to talk to. He found us the perfect car at a great price. Modern Mazda is very lucky to have such a great employee. I highly recommend this dealership and especially Steve Duffy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jose was extremely helpful in assisting my car purchase.

Jose was extremely helpful in assisting my car purchase. He answered all my questions and didn't rush my decision at all! Would definitely use Jose again when purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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