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Brogan Cadillac - Totowa

(585 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(585 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brogan Cadillac - Totowa from DealerRater.

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Kailyn was very friendly and kept me informed to the

Kailyn was very friendly and kept me informed to the progress of my service. She was also very accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It's wonderful to hear that Kailyn provided friendly and accommodating service during your visit at Brogan Cadillac. Keeping you informed is a top priority for us, so we're glad she met your expectations!

Joe Guerra of Brogan Cadillac in Totowa was absolutely

Joe Guerra of Brogan Cadillac in Totowa was absolutely terrific. Joe patiently went through Brogan's new car inventory and once we committed to a vehicle he was extremely thorough with all of the options and features. Joe and his team were truly remarkable throughout the entire car buying experience. I would definitely recommend Joe Guerra and Brogan to everyone. Rich and Nadine G.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rich and Nadine, we're delighted to hear that Joe provided such a thorough and remarkable experience at Brogan Cadillac. Thank you for recommending us, we hope you're enjoying your new ride!

I had a wonderful experience at Brogan Cadillac of

I had a wonderful experience at Brogan Cadillac of Totowa. The dealership was spotless, well-organized, and had a welcoming atmosphere. Every employee I interacted with was friendly, professional, and eager to help. From start to finish, the customer service was top-notch, making the car-buying process smooth and enjoyable. I highly recommend this dealership to anyone looking for a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing your positive experience at Brogan Cadillac of Totowa! We're delighted to hear that our team provided top-notch service and made the car-buying process enjoyable. Your recommendation means a lot to us, and we look forward to serving you in the future!

From start to finish, James and team made the entire

From start to finish, James and team made the entire process smooth, transparent, and stress-free. James was extremely knowledgeable about the Lyriq, taking the time to explain all the features and answered all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Rami, we're so glad that James and the Brogan Cadillac team ensured you had a smooth and informative experience. Enjoy your new Lyriq!

From start to finish, James and team made the entire

From start to finish, James and team made the entire process smooth, transparent, and stress-free. James was extremely knowledgeable about the Lyriq, taking the time to explain all the features and answered all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rami, we're delighted to hear that James and the Brogan Cadillac team were a huge help from start to finish. Enjoy all the features of your new Lyriq and thanks for choosing us above the rest!

Nice facility.

Nice facility. Good people. Prices for services are high though. Give a free oil change like dealerships used to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your feedback on Brogan Cadillac! We're glad to hear you enjoyed our facility and team. We appreciate your suggestion regarding service pricing and will take it into consideration.

Excellent experience working with Jailyn and the service

Excellent experience working with Jailyn and the service department, very professional and speedy getting the work done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Andrew, we're delighted to hear that Jailyn and our service department provided you with a professional and efficient experience at Brogan Cadillac. Thank you for sharing your positive feedback!

When someone is talking about getting a Cadillac I think

When someone is talking about getting a Cadillac I think the be people who really care about making clients happy is Brogan Cadillac (Ronal Rodriguez) ℹ will say is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Roy, we're delighted to hear that Ronal and the team at Brogan Cadillac made such a positive impression on you. Thank you for sharing your experience with us!

My Experience At Brogan Cadillac Was Excellent.

My Experience At Brogan Cadillac Was Excellent.Christopher Vender Did Everything He Said He Would Do For My Car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, we're delighted to hear that Christopher delivered on his promises and made your experience at Brogan Cadillac excellent. Thank you for sharing!

The Service at Brogan Cadillac always exceeds my

The Service at Brogan Cadillac always exceeds my expectations love the place. They communicate through the whole process and the results are always great. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the wonderful feedback! We're delighted to hear that our team at Brogan Cadillac consistently exceeds your expectations. We appreciate your support and look forward to serving you again!