Skip to main content

Brogan Cadillac - Totowa

(616 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(616 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brogan Cadillac - Totowa from DealerRater.

Want to share your experience with this dealership?

Write a review

Had a great experience at Brogan Cadillac Anthony was

Had a great experience at Brogan Cadillac Anthony was extremely helpful pleasant and professional He made the whole process so stress free for me. And I want to also thank Rocky and Mickey who also made my visit such a great experience Appreciate all that you guys did for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're thrilled to hear Anthony and our team made your experience at Brogan Cadillac stress-free and enjoyable. Thank you for the kind words, Trish! Safe travels!

I’m happy to share that my wife and I had an outstanding

I’m happy to share that my wife and I had an outstanding experience purchasing our car from Brogan Cadillac. This visit was completely different from our previous experience at another Cadillac dealer. From the moment we arrived, the team was welcoming and professional, but what truly set this experience apart was working with Dart. My wife had selected three used XT5s to consider, and Dart was absolutely exceptional—patient, knowledgeable, and genuinely attentive to our needs. He made the entire process smooth and stress-free. Every question was answered thoroughly, every detail was explained clearly, and we never once felt pressured. His professionalism and care gave us complete confidence in our decision, and thanks to him, I drove away in the perfect Cadillac. The customer service at Brogan Cadillac, especially from Dart, is second to none. I couldn’t be happier with our experience and highly recommend asking for Dart if you’re looking for a seamless, first-class car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Brogan Cadillac with your automotive needs, and for sharing this five-star review! We are delighted that Dart took such excellent care of you and your wife during the purchase process. We wish you many safe and happy miles ahead!

A+ Heron kept me informed on my repair start to finish.

A+ Heron kept me informed on my repair start to finish. Always pleased with this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It was our pleasure to assist you here at Brogan Cadillac!

I had the pleasure working with your Salesman Dart with

I had the pleasure working with your Salesman Dart with my recent purchase of a 2023 Escalade. Dart was fantastic, no pressure, pure professionalism ! I've purchased at least 10 vehicles over the past 8 years for my business and he outshines all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Anthony, congrats on the new 2023 Escalade! We're so happy Dart made the process smooth and enjoyable. Thank you for choosing Brogan Cadillac, and we’ll see you next time!

Pressed for time got me in and out in record time.

Pressed for time got me in and out in record time. Great Service at an appropriate price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the feedback. We look forward to your next visit to Brogan Cadillac!

They're workmanship is impeccable.

They're workmanship is impeccable...They solved my issues and reasonable priced. Melissa was very informative and pleasant staffer...When car was complete that gave me an amazing car wash and interior!Awsome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Galy, we’re so happy you had a 5-star experience with Melissa and the team at Brogan Cadillac! Thank you for sharing your feedback. See you again down the road!

My wife and I had the extreme pleasure working with

My wife and I had the extreme pleasure working with your Salesman Dart. From the beginning he was very welcoming and never rushed us in our decision.He answered all questions with a smile.He is not only an asset to your company;but to the car buying consumer as well. Respectfully michael&charla

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Michael and Charla, we’re thrilled to hear that Dart made your experience enjoyable and pressure-free. Thank you for choosing Brogan Cadillac Inc. We wish you many safe and happy miles ahead!

Everything was done for me when I got to the dealership

Everything was done for me when I got to the dealership everything was explained be more happier with the service, the salesman and the dealership. Love, my car XT 4

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your enjoyable experience! It's wonderful that you felt informed and supported every step of the way. Thank you for choosing Brogan Cadillac and we wish you many happy miles in your new Cadillac XT4!

Jaclyn is one of the best service writers i have worked.

Jaclyn is one of the best service writers i have worked. Being a customer of Brogan for over 40 years is great to deal with someone who is professional, precise and attentive to your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Linda, knowing you've been with us for over 40 years warms our hearts! We’re thrilled to have earned your trust and loyalty. Your kind words about Jaclyn made our day. Thank you, from all of us at Brogan Cadillac!

Ron is the total professional …EVERYTHING ALWAYS gets

Ron is the total professional …EVERYTHING ALWAYS gets DONE !! I have been using BROGAN for the service of ALL the Cadillacs I have bought from BROGAN since 2010 !….. Ron and Brogan are the BEST CAR TEAM I have found in all my years of owning cars..(55 of them, at last count) !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing from our loyal customers! Thank you for being part of the Brogan Cadillac family and for sharing your support with Ron and the team!