Reviews
Super Salesperson!
Alex greeted us at the showroom door with a smile. He was pleasant, helpful, and knowledgeable and listened to what we were looking for in a new vehicle. We went to Brogan "just looking" and ended up buying a car. Alex explained every feature of the car in detail, and made this experience awesome! Brogan is lucky to have Alex Santos on their staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Brogan Cadillac. Alex is outstanding & we are lucky to have him on our team. We appreciate you choosing Brogan Cadillac & congratulations on your new car. We hope to see you again for all of your vehicle needs. Sincerely, T.J. Ely, General Manager
Lease of 2020 ct6
The experience with brogan and Alex Santos were awesome. He met every commitment and went over every feature with me. I would definitely go back to brogan and Alex
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We thank you recommending Brogan Cadillac & we hope to see you again soon. Sincerely, T.J. Ely, General Manager
The Best!!!
Working with Alex was the best car buying experience ever!!! He was extremely knowledgeable and easy to work with!!! He delivered the car to my house so I could surprise my wife for Christmas. I highly recommend Alex if you are in the market for a new car!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Alex is an excellent salesmen & we are so lucky to have him on our team. We thank you for choosing Brogan Cadillac & we hope to see you again soon! Please congratulation your wife for us and we hope that she enjoys her new vehicle. Happy Holidays! Sincerely, T.J. Ely, General Manager
Our experience at Brogan Cadillac
Walked in just to look, walked out with a new car. They had exactly the car we were looking for, the salesman Joe Diamond was very helpful, knowledgeable and pleasant throughout the entire process. Everything ran very smoothly and we simply love our car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carrino, thank you for your five star review and congratulations on your new car. We are happy to see you came in and got what you were looking for. I am glad Joe was able to help you through your car-buying process. It was a pleasure working with you. Thank you for choosing Brogan Cadillac. We hope to see you again soon. Sincerely, T.J. Ely, General Manager
Great Service and Sales all around!
My salesman Anthony D. was very knowledgeable about the car and was able to answer all my questions and gave me an incredible deal on my new XT5, will always come back to Brogan and purchase my cars from Anthony...top notch service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wylie, congratulations on your new XT5! Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that Anthony was able to assist you successfully. We thank you for choosing Brogan Cadillac & we hope to see you again soon! Sincerely, T.J. Ely, General Manager
My First Cadillac
This is the first Cadillac purchase i have ever made and my first experience with Alex and Brogan Cadillac. Alex did an exceptional job and i can tell by the way the purchase process was handled, Brogan will be very easy to deal with moving forward. I highly recommend Alex Santos and Brogan Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Stephen. Congratulations on your first Cadillac! Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that Alex was able to assist you successfully. We thank you for choosing Brogan Cadillac & giving us your recommendation. Enjoy your Cadillac! Sincerely, T.J. Ely, General Manager
Excellent Experience All around - A++++
This was the second Cadillac I acquired from Brogan. They are an old school great service Cadillac Dealer. They gave me all the options I wanted and never pressured me to make decisions, settle for something less than I wanted or go outside y budget.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello. Congratulations on your new Cadillac! We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for being a loyal customer to Brogan Cadillac & we hope to see you again soon. Sincerely, T.J. Ely, General Manager
Buyer
Worse experience ever worst customer service beware I am so disappointed in every aspect of the sale to recieving the vehicle with missing parts and carpets very u professionally total night and day experience I had with Audi they were awesome. Will be returning to Audi as a customer.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. Your satisfaction is very important to me. At your earliest convenience, please reach out to me to discuss your experience. Thank you and I look forward to speaking with you soon. Best, T.J. Ely, General Manager tjelyjr@gmail.com
Worse experience ever worst customer service beware I am...
Worse experience ever worst customer service beware I am so disappointed in every aspect of the sale to recieving the vehicle with missing parts and carpets very professionall total night and day experience I had with Audi they were awesome. Will be returning to Audi as a customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback. Your satisfaction is very important to me. At your earliest convenience, please reach out to me to discuss your experience. Thank you and I look forward to speaking with you soon. Best, T.J. Ely, General Manager tjelyjr@gmail.com
My first Cadillac and I’m loving it!
We just leased our first Cadillac and it is beautiful! Beautiful to look at, both interior and exterior and a beautiful ride! It is our first but I’m sure not our last! Thank you to Alex Santos our salesperson who was top notch and to Rocco the manager who made the leasing process so easy and fair. Truly a man of character. We can’t thank you enough. You buy quality and you get quality service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your Five Star Review! We are happy to hear that Alex and Rocco were able to assist you in leasing your new Cadillac, enjoy your beautiful new ride! Sincerely, T.J. Ely, General Manager