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DCH Montclair Acura

(2,741 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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I went looking for my first car.

I went looking for my first car. Everyone had a lot of patience with me! They were really professional and offered good insight into what would be the best option for me. This is the 8th car which my family has bought from DCH Montclair which says a lot! Thanks again to Walter I really appreciate it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Alexis, we are pleased to see Walter and our team were patient and helpful during your car buying experience. We look forward to seeing you again!

We have been buying and leasing cars for over 45 years.

We have been buying and leasing cars for over 45 years. DCH Montclair Acura is no doubt the most professional and friendliest dealer I have ever dealt with. Our salesman for all 12 Acuras, Walter Goldman, understands his customers and makes sure the cars and features he presents are those that are important to us. He is also very good in proactively telling his customer when deals are coming up and whether to turn in early extend our current lease. The ease of the transaction and the no-hassle Acura Financial lease, including their great return policy, make getting the perfect new car stress free. We just leased a 2022 A-Spec TLX AWD and it is just flat out a great looking, handling, and riding car. Or 2020 RDX lease is up next year and I am confident that we will be hearing from Walter exactly when the right time is to get a 2023 Acura in its place. Go to DCH, see Walter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate the kind words about Walter and our team. Thank you for continuing to be a loyal customer. We appreciate your business and look forward to working with you again in the future!

If you've ever felt that you couldn't trust a dealership,

If you've ever felt that you couldn't trust a dealership, I highly suggest DCH Montclair Acura. I moved and drive an hour just to work with them. Everyone I have spoken to there is super friendly, helpful, and professional. I've always felt a sense of honesty and comfort with them. This is my 10th year and 3rd car with DCH Montclair Acura and Walter. I've leased 3 cars with him and decided to buy out my latest lease. He could not have been more helpful throughout each process through the years; leasing and buying. The process has always been painless. I never felt rushed or unsure of my decisions. Walter has always worked with me, my timeline, my likes, my needs, and my budget. He is so patient and I am grateful to work with him every time. Shawn, in the finance office, was also very helpful and knowledgeable. He worked to get me the best rate available and answered all of my questions. I felt zero pressure to purchase additional coverage, accessories, etc. Everything is reviewed in detail and you decide what's best for you at the moment. Be sure to say hello to Barbara when you arrive and sign in for your appointment, she is quite lovely and helpful. I look forward to my next car with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jackie, we truly appreciate your kind words and your continued loyalty. Our team looks forward to working with you again in the future!

very bad experience

I tried to buy a car from this dealership. Lawrence Weinglass was my rep and i had a very bad experience with him. Stay away from this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Romain, as stated earlier on the phone, we prefer not to sell this pristine 5,000-mile Aventador to a racing school because we want what’s best for this masterpiece. If this warrants a less than satisfactory experience, our apologies. Have a great day. DCH Montclair Acura Team

Luis Escalante was a very great salesman who went above

Luis Escalante was a very great salesman who went above and beyond to help me purchase my new Acura ILX

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi avid, it's great to see Luis went above and beyond during your car buying experience. Until next time, enjoy the road ahead!

Walter and mike were amazing got me in the right car

Walter and mike were amazing got me in the right car super professional and trustworthy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Paul, it's wonderful to hear Walter and Mike were amazing to work with during your car buying experience. Come see us again soon!

Shawn and Paul are amazing!

Shawn and Paul are amazing! They are both very down to earth and easy to talk to about customizing your needs. Though my wife and I were initially skeptical about purchasing a new car, Shawn and Paul made the experience fun! We will definitely be purchasing our next car with them. Definitely a 5/5 experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, it's great to see Shawn and Paul provided an amazing experience during your visit. Our team looks forward to your next one!

Luis was very helpful and patient salesperson.

Luis was very helpful and patient salesperson. Answered every question. When we mentioned any concerns, he was quick to address them with no hesitation. Very straightforward. I love my new 2022 Acura RDX A-Spec and its so reliable. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Cynthia, it's great to hear Luis was very helpful and patient during the car buying process. We look forward to servicing your new Acura in the future!

Sales person, Lora is the best person I have ever met in

Sales person, Lora is the best person I have ever met in car dealerships. She was friendly, patient and answer my questions very clearly. No pressure and no rush. I definitely recommended her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jihyun, we appreciate you recommending Lora because we think she is the best also! Until next time, enjoy the road ahead!

DCH Acura is definitely the place to go!

DCH Acura is definitely the place to go!! Staff is very professional and I’m grateful to have experienced buying a car that i always wanted from them. I personally would like to thank Kieth, Fred n Al for there help!! Thumbs up to DCH Acura!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your thumbs up and your business! It's wonderful to hear our professional staff took care of you during your car buying experience. We look forward to seeing you in the future!