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DCH Montclair Acura

(2,736 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:30pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Walter was extremely professional throughout the process.

Walter was extremely professional throughout the process. I would highly recommend him to others visiting DCH Montclair Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello! We're glad to know you had a great experience with Walter at DCH Montclair Acura! Your recommendation means a lot. We look forward to serving you again in the future!

Excellent customer service and attention to detail.

Excellent customer service and attention to detail. Very helpful with providing information on a new car sale and everything that multiple deals entail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Hello! We're glad to know you found our service excellent and informative at DCH Montclair Acura. We always aim for a comprehensive approach when it comes to new car sales. Thanks for the review and come again soon!

I would recommend dch acura anyday, Walter was very

I would recommend dch acura anyday, Walter was very helpful and at the end I drove home with a brand new car. Thanks Walter & thanks Dch Acura

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Sam! We're glad to know that Walter was able to assist you in your car buying journey at DCH Montclair Acura. Enjoy the new ride and thanks for recommending us. We look forward to seeing you again soon!

Dealer response

Hi Sam! We're glad to know that Walter was able to assist you in your car buying journey at DCH Montclair Acura. Enjoy the new ride and thanks for recommending us. We look forward to seeing you again soon!

Loyal customer of DCH Montclair Acura for 20

Loyal customer of DCH Montclair Acura for 20 Years Walter Goldman makes the whole process so easy and is a pleasure to work with That is the reason I continue to always be loyal to this dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello! We're grateful for your loyalty to DCH Montclair Acura over the years! It's great to know that Walter has consistently made your experiences with us enjoyable. Here's to many more successful years together!

Today 4/22/24 I went to check out the Lincoln Aviator,

Today 4/22/24 I went to check out the Lincoln Aviator, after about 10 minutes walking inside the dealer! no one talked to me! They completely ignored me, while everyone was on their cell phone! incredible! I preferred to visit other dealers.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Freddy, I'm sorry to read about your experience. This is not the level of customer service we aim for and it's disappointing to know you felt ignored during your visit. We'd appreciate a chance to make things right and provide you with the attention that every visitor deserves. Please feel free to reach out directly at any time convenient for you so we can discuss this further. Thank you, Nitin Bassi - Sales Manager - 973-433-6251

Had a good experience buying a used car here.

Had a good experience buying a used car here. Walter G was a pleasure to deal with. Would definitely come back here, and would recommend DH Acura!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

Hi Joshua! We're glad to know you had a good experience with Walter G at DCH Montclair Acura. We appreciate your recommendation and look forward to seeing you again!

Walter was great helping me find the best car for the

Walter was great helping me find the best car for the best deal. I appreciate his help in answering all my questions and showing me all the features on the vehicle. I had a great experience at Acura and would highly recommend the dealership to others.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Jen! We're so glad to know that Walter was able to assist you in finding the perfect car at DCH Montclair Acura. Thanks for recommending us and enjoy your new vehicle. Drive safe until next time!

Had a great experience!

Had a great experience! All the staff was friendly and helpful! Walter and Markell both worked with me to get the car I was looking for at a price that worked for me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Jordan! We're so glad to know that Walter and Markell were able to assist you in finding the perfect car at DCH Montclair Acura. Thanks for sharing your experience with us. Drive safe until next time!

I’d like to say that Walter Goldman was very good with

I’d like to say that Walter Goldman was very good with explanation of the suv we purchased. He is very patient,curteous. & a knowledgeable person. Walter made us very comfortable. The sraff was very nice.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! We're so glad to know that Walter was very patient, courteous, and knowledgeable. It's awesome that our team at DCH Montclair Acura was able to make your SUV purchase a comfortable experience. We appreciate the kind words, thank you for choosing us. We hope to see you again soon!

Great service would recommend to anyone looking to buy

Great service would recommend to anyone looking to buy and ask for Walter he gave me excellent service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Omar! We're glad to know you had a great experience with Walter at DCH Montclair Acura. Thanks for recommending us and we hope to see you again soon!