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Maplecrest Ford Lincoln

(884 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
New (908) 364-2316 (908) 364-2316
Used (908) 364-2245 (908) 364-2245
Service (908) 364-5241 (908) 364-5241

Reviews

(884 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford Lincoln from DealerRater.

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Matthew barocas was great this is the third time we dealt

Matthew barocas was great this is the third time we dealt with him and every time gets even better then the last !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Don’t waste your time trying any other Ford dealership,

Don’t waste your time trying any other Ford dealership, this is the best one most definitely! Over the years, I have dealt with other used car salesmen and mechanics and other Ford dealerships, no one else compares, not even close! I had a fantastic experience purchasing a used car from Maplecrest Ford Lincoln Of Union. From start to finish, the process was smooth, stress-free, and actually enjoyable—which is something I never thought I’d say about car shopping! The sales team was friendly, patient, and never pushy. They listened to what I needed, worked within my budget, and helped me find the perfect car without any pressure. The vehicle I chose was in excellent condition, fairly priced, and came with a full inspection and clean history report, which gave me real peace of mind. I also ESPECIALLY love their Service Dept! They seriously treat you like one of the family and do everything they can to keep your car running smoothly and for as long as possible! The team is not only knowledgeable but also take the time to explain everything in detail, making sure I feel informed and comfortable every step of the way. What stands out most is their honesty and transparency. There is no pressure, just clear communication about what my vehicle needs and why. The work was completed promptly, and my car came back running like new. They even went the extra mile by washing the vehicle and ensuring everything was spotless and ready to go. It’s rare to find a service department that combines technical expertise with such outstanding customer care. I highly recommend Maplecrest Ford in Vauxhall to anyone looking for reliable, trustworthy car service. I’ll definitely be returning for all future maintenance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Don’t waste your time trying any other Ford dealership,

Don’t waste your time trying any other Ford dealership, this is the best one most definitely! Over the years, I have dealt with other used car salesmen and mechanics and other Ford dealerships, no one else compares, not even close! I had a fantastic experience purchasing a used car from Maplecrest Ford Lincoln Of Union. From start to finish, the process was smooth, stress-free, and actually enjoyable—which is something I never thought I’d say about car shopping! The sales team was friendly, patient, and never pushy. They listened to what I needed, worked within my budget, and helped me find the perfect car without any pressure. The vehicle I chose was in excellent condition, fairly priced, and came with a full inspection and clean history report, which gave me real peace of mind. I also ESPECIALLY love their Service Dept! They seriously treat you like one of the family and do everything they can to keep your car running smoothly and for as long as possible! The team is not only knowledgeable but also take the time to explain everything in detail, making sure I feel informed and comfortable every step of the way. What stands out most is their honesty and transparency. There is no pressure, just clear communication about what my vehicle needs and why. The work was completed promptly, and my car came back running like new. They even went the extra mile by washing the vehicle and ensuring everything was spotless and ready to go. It’s rare to find a service department that combines technical expertise with such outstanding customer care. I highly recommend Maplecrest Ford in Vauxhall to anyone looking for reliable, trustworthy car service. I’ll definitely be returning for all future maintenance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Exellent experience .

Exellent experience . JC helped us greatly . Picked up a car for my daughter , he has great knowledge and accommodated all our needs .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Recientemente compré un coche con Juan Carlos y la

Recientemente compré un coche con Juan Carlos y la experiencia fue excelente de principio a fin. Fue profesional, honesto y muy servicial durante todo el proceso. El coche estaba tal como lo describió, en excelentes condiciones y a un precio justo. Juan Carlos hizo que todo fuera sencillo y sin estrés. Lo recomiendo totalmente a quien esté buscando comprar un coche. ¡Gracias, Juan Carlos!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Matthew Barocas was great this is the 3rd truck I bought

Matthew Barocas was great this is the 3rd truck I bought from him I would strongly recommend you ask for Matt if you need a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Had a great experience, they helped my sister buy her

Had a great experience, they helped my sister buy her first car! Really simple and great staff. Thanks JC.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Amazing experience, helped my little sister buy her first

Amazing experience, helped my little sister buy her first car! When you go, ask for JC (Juan Carlos) Very professional, reasonable, listened to her budget/ needs and gave her a great offer!! 10/10 would recommend to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I came with my dad to purchase my first car and had a

I came with my dad to purchase my first car and had a wonderful experience! Ask for JC as he made the whole process smooth and amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Matt Barocas great deal.

Matt Barocas great deal. Thanks. Love the new truck. Thanks for getting it done appreciate it 1

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.