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Maplecrest Ford Lincoln

(941 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
New (908) 364-2316 (908) 364-2316
Used (908) 364-2245 (908) 364-2245
Service (908) 364-5241 (908) 364-5241

Reviews

(941 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford Lincoln from DealerRater.

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I had an excellent experience working with Juan Carlos.

I had an excellent experience working with Juan Carlos. From start to finish, he was honest, professional, and easy to communicate with. He answered all my questions with patience and provided all the details I needed to feel confident in my decision. What I appreciated most was that there were no surprises — everything he said was accurate and transparent. The process went smoothly, and the vehicle was exactly as described in great condition, and fairly priced. It’s rare to find someone this reliable, and I’m genuinely grateful for how everything turned out. I also loved the fact that he’s bilingual, which made communication even easier and more comfortable. That level of effort and understanding really stood out. If you’re looking for someone trustworthy and straightforward, I highly recommend Juan Carlos. I would absolutely work with him again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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John Davis of the service department is great.

John Davis of the service department is great. Told me why I really needed. I have absolute trust in him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a very easy and fairly quick buying experience at

I had a very easy and fairly quick buying experience at Maplecrest Ford. My salesperson was JC, he was great to work with and made the process painless- Ask for JC!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everyone was very helpful in the dealership and

Everyone was very helpful in the dealership and especially JC who helped me find the perfect car for me. He made it a simple process and was able to answer all of the questions I had regarding the vehicle. I would definitely come back in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you Juan Carlos Mejia and Maplecrest Ford!

Thank you Juan Carlos Mejia and Maplecrest Ford! Best experience in purchasing a truck! Juan Carlos is so knowledgeable and really helpful. Answered all our questions and helped us make the deal!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fast and straightforward dealership.

Fast and straightforward dealership. They made sure to work with my schedule and budget. Five stars so far

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I recently purchased a car from Maplecrest Ford &

I recently purchased a car from Maplecrest Ford & Lincoln The service and help I received made my choice easier as after visiting several other options this by far was the best My sales representative was excellent He took his time to go over every question and provided so much detail on the car I wanted Juan Carlos Mejia did a fantastic job helping me with my needs and the team at Maplecrest were outstanding Thank You Maplecrest Ford & Lincoln

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you again to Matthew barocas he has been taking

Thank you again to Matthew barocas he has been taking care of me for years ! Thank you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Juan Carlos is the best!

Juan Carlos is the best!! So knowledgeable and friendly, no pressuring, just really helpful. Thank you JC and thank you Maplecrest !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Ask for JC, not pushy and he really listens.

Ask for JC, not pushy and he really listens. I would definitely do business with him again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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