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Route 22 Toyota

(143 reviews)

Reviews

(143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 22 Toyota from DealerRater.

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2014 toyota sienna XLE

Ider Vivas is a great guy, very helpful, and good knowledge on the vehicle. Work through every step with me for the vehicle that we looking for. I definitely recommend him to all my friends and family who needs to shopping for Toyota vehicle. Very happy with the transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dewu, thank you for taking a moment to leave us this review. We are glad to hear you were very happy with your purchase at Route 22 Toyota. Ider will appreciate your positive feedback. Enjoy your new Toyota, and thank you for your recommendation! Please give me a call at 973-705-9400 if you would like to discuss your time at our dealership in greater detail. Thanks, John Della Penna, General Manager.

Extremely Happy with my Service ! Luis Pinos#1 !

Very friendly, helpful and made the process of buying my car so easy ! Luis Pinos was great y habla espanol !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mari, thank you for taking the time to give us your feedback. We are glad to hear that your car buying experience was friendly, helpful and easy! Luis will appreciate your positive feedback. Please give me a call at 973-705-9400 if you would like to discuss your time at our dealership in greater detail. Thanks, John Della Penna, General Manager.

Thanks for the Coffe! :)

The attention I got was one of the best! from the greater at the front door to the sales associate Ricardo Montes. He was very friendly, very very courteous and at front. I was Refer by a good friend and he was right Ricardo was very courteous and professional. I didn't feel that sales pressure or tactics that most sales associates use. He gave me different financing options and even with my poor credit history they was able to get me the SUV I was looking for at a very good rate which got my payments below my target monthly budget. You guys ROCK! Miguel Naranjo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Miguel, thank you for taking a minute to leave us your feedback. No matter what your credit, we work hard to get you into a vehicle that works for you! We are happy to hear that you found the SUV that you were looking for. Ricardo will appreciate your positive feedback. Please give me a call at 973-705-9400 if you would like to discuss your time at our dealership in greater detail. Thanks, John Della Penna, General Manager.

andres Cardona-Lopez

I purchased a car from Dave deliz he explained to me the one price best price way of doing business. He was very informative and patient. I will recommend him to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andres, thank you for taking a moment to leave us this review. Dave will appreciate your positive feedback and your recommendation. Enjoy your new car! Please give me a call at 973-705-9400 if you would like to discuss your time at our dealership in greater detail. Thanks, John Della Penna, General Manager.

GREAT SERVICE!

I needed affordable payment options and Mr. Ricardo Montes Introduce me to the Smart buy/Lease. All I wanted was 1 car for me but because of the low low payment options that Ricardo showed me, I end up buying a Prius C and my husband bought a Prius Plugin. I never though that I could pay $159.00 for a brand new car!!! way below my target budget. Thank you Ricardo Montes and RT 22 Toyota. Rene Rodriguez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rene, thank you for taking the time to give us your feedback. We are happy to hear that Ricardo was able to get you AND your husband into new Toyotas at a great price that fit your budget. Enjoy your Prius! Please give me a call at 973-705-9400 if you would like to discuss your time at our dealership in greater detail. Thanks, John Della Penna, General Manager.

THANK YOU RT 22 TOYOTA

I typically do not write reviews- and typically do not enjoy shopping for cars, however Mr. Montes deserve some positive feedback. My wife was the one looking for a Prius and when Ricardo told us about the smartbuy/lease option I didn't doubt it once to trade in my 06 Oddysey for one of the 95MPG Prius Plug in. At all times the Ricardo Montes was professional and courteous. Never pressured or never played games. It was actually a very pleasant experience. Jon Reininga.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jon, thank you for taking a moment to leave us this review. You and your wife will both love your new vehicles! Ricardo will be pleased to hear that he was able to help. Enjoy your new Prius Plug-In! Please give me a call at 973-705-9400 if you would like to discuss your time at our dealership in greater detail. Thanks, John Della Penna, General Manager.

Best Best sales person!

Hi my name is Geeta I'm very very happy with the purchase of my new Toyota Camry SE. My sales person Ricardo Montes was a really nice guy he knows everything about the car. He answer all my questions and was very nice and easy to deal with. All hasle free. The dealer Toyota in Hillside was very nice and clean very fancy. Thank you. Geeta Parikh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, thank you for taking a minute to leave us this review. We work to provide everyone with a hassle-free buying experience. We are glad to hear that is exactly what you experienced! Ricardo will appreciate your positive feedback. Enjoy your new Camry! Please give me a call at 973-705-9400 if you would like to discuss your time at our dealership in greater detail. Thanks, John Della Penna, General Manager.

Thank you!

I Really Enjoy my buying experience at RT 22 toyota. Ricardo Montes was very Friendly and Professional. I will make sure all my friends and family buy from Him and Rt 22 Toyota in the future. Diego Aguilar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Diego, thank you for taking a moment to leave us this review. We are glad to hear that you had a positive buying experience at our dealership. Ricardo will greatly appreciate your positive feedback. Thank you for your referrals! Please give me a call at 973-705-9400 if you would like to discuss your time at our dealership in greater detail. Thanks, John Della Penna, General Manager.

Beutiful facility and great customer service.

Great experience over at Rt 22 Toyota. My sales Rep Ricardo Montes did a Great Job. I will spread the word about the great service at the dealer and Ricky's great customer service.Great experience over at Rt 22 Toyota. My sales Rep Ricardo Montes did a Great Job. I will spread the word about the great service at the dealer and Ricky's great customer service. Jessica Saenz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jessica, thank you for taking a moment to give us your feedback. We are pleased to hear that you had a great experience at our dealership. Great customer service is our number one priority. Ricardo will appreciate your positive feedback. Please give me a call at 973-705-9400 if you would like to discuss your time at our dealership in greater detail. Thanks, John Della Penna, General Manager.

Thank you! Very happy with car.

I had buy many cars in the past. But the was for sure the best of the best experiences I had. Rt 22 Toyota has train their sales reps very good. Mr. Ricardo Montes was very professional, very informative. he answer all the questions that I and my wife had. I'm more than happy that I make the decision of buying my car from Rt 22 Toyota. I had buy many cars in the past. But the was for sure the best of the best experiences I had. Rt 22 Toyota has train their sales reps very good. Mr. Ricardo Montes was very professional, very informative. he answer all the questions that I and my wife had. I'm more than happy that I make the decision of buying my car from Rt 22 Toyota. Thank you Ricardo Montes and Thank you Rt 22 Toyota. Keep up the great work! Arkady Rosen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Arkady, thank you for taking a moment to leave us this review. Ricardo will be very glad to hear you had such a great experience working with him. Enjoy your new car! Please give me a call at 973-705-9400 if you would like to discuss your time at our dealership in greater detail. Thanks, John Della Penna, General Manager.