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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 9:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 9:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.3
355 lifetime reviews. Includes reviews of Route 22 Toyota from DealerRater.com
  • Great service

    Buying my first car from Richmord was such an amazing process. I've heard of so many bad experiences with purchasing a car but he made everything ...


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    Buying my first car from Richmord was such an amazing process. I've heard of so many bad experiences with purchasing a car but he made everything easy to understand. Very helpful when showing me the ropes and took his time making sure i knew the ropes without rushing me into signing anything. Very pleasant and friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Car is Great!!!!
    February 9, 2017

    Everyone thru the whole process was great. Got my payment I wanted and a great car!!!!! Was very happy. Especially I got the car before the snow...


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    Everyone thru the whole process was great. Got my payment I wanted and a great car!!!!! Was very happy. Especially I got the car before the snow storm.........................

    Does recommend this dealer

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  • Flat tire service via package - worst experience
    February 5, 2017

    Purchased a package via this dealership to take care of flat tire a few years back. I was told by manager that the tire is covered as long as it i...

    Route 22 Toyota Scion

    Dear Customer, I would greatly appreciate the opportunity to properly address the concerns you have mentioned. Please call me directly at (973)70...


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    Purchased a package via this dealership to take care of flat tire a few years back. I was told by manager that the tire is covered as long as it is runnable. A few weeks ago I brought my car to this dealer due to a flat tire. Service was bad as 1) long waiting hour ; took more than two hours to wait 2) did not do the job; was told there was no leak but actually it does. 3) Car messed up with a lot of oil spots inside when they handed back the car to me. 4) I realized they did not check the leak as the tire pressure indicator was turned on the following day, So I scheduled another early morning appointment hoping to shorten the waiting time, and explained on the phone the reason of revisiting the dealership including the package I have. Out of my surprise, during this second visit on Feb 4,2017 service writer John Veli insisted that the package I purchased was a traveler package which only last for one year and it is expired, not the package that I described. I know he was wrong. And I told him if that is the case, they should have told me in advance so I don't need to take a special trip to go there. Also, he kept repeating to me that nothing is free, make it appears that I am greedy. It is an insult. To avoid wasting time further, I tried to find a solution by paying the tire fix service. However, he told me just the inspection will cost more than $50, what an unreasonable price. I immediately got back the car, drove to a local tire service store, and got the tire fixed right the way. It cost me $10. Make it fair, the service staff spent an hour to clean the spots as hard as they could for #3 above after I complained. And I hope the worst experience of this latest visit is an individual incident done by individual staff. The rating apply to these last two visits.

    Does not recommend this dealer
    Came in for service or repair
    Route 22 Toyota Scion

    Dear Customer, I would greatly appreciate the opportunity to properly address the concerns you have mentioned. Please call me directly at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager


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About Our Dealership

Dealer on Cars.com since March 2009

As a premier Toyota dealer in Hillside, New Jersey, Route 22 Toyota is here to help you with all of your automotive buying needs! We offer a wide selection of New Toyota and Used Toyota cars, trucks, SUVs and vans. Our low prices make all of our vehicles affordable for ALL customers.

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