Reviews
COME GET YOUR NEXT CAR FROM HERE !
COME GET YOUR NEXT CAR FROM HERE ! this place is amazing they made me and my wife and kids feel like family. From salesman to sales manager the process is smooth and easy going. Would deff bring my friends and family to buy here! Not like the other sleezy dealerships. Thank you Route 22 Toyota for being different 💯
COME GET YOUR NEXT CAR FROM HERE !
COME GET YOUR NEXT CAR FROM HERE ! this place is amazing they made me and my wife and kids feel like family. From salesman to sales manager the process is smooth and easy going. Would deff bring my friends and family to buy here! Not like the other sleezy dealerships. Thank you Route 22 Toyota for being different 💯
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I bought a Prius and me my boyfriend loves it great staff
I bought a Prius and me my boyfriend loves it great staff sales man Johan was attentive and we loved him we will definitely refer our friends and family
I bought a Prius and me my boyfriend loves it great staff
I bought a Prius and me my boyfriend loves it great staff sales man Johan was attentive and we loved him we will definitely refer our friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing dealership gave a good price good deal, will deff
Amazing dealership gave a good price good deal, will deff return with family, go see them!!
Amazing dealership gave a good price good deal, will deff
Amazing dealership gave a good price good deal, will deff return with family, go see them!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great atmosphere very welcoming I would recommend buying
Great atmosphere very welcoming I would recommend buying a car here to everyone I know
Great atmosphere very welcoming I would recommend buying
Great atmosphere very welcoming I would recommend buying a car here to everyone I know
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This dealership gave me a lot of options and we’re honest
This dealership gave me a lot of options and we’re honest with me . Thank you Najy for helping me out and getting me in my new Rav4
This dealership gave me a lot of options and we’re honest
This dealership gave me a lot of options and we’re honest with me . Thank you Najy for helping me out and getting me in my new Rav4
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Khaled and the rest of the team were top notch.
Khaled and the rest of the team were top notch. He was straightforward and transparent about all the costs and prompt with other details, such as when the car I’d put a deposit on was expected to arrive. Overall, buying a car from Khaled and the team at Route 22 was a great experience, which can’t always be said about some car dealerships.
Khaled and the rest of the team were top notch.
Khaled and the rest of the team were top notch. He was straightforward and transparent about all the costs and prompt with other details, such as when the car I’d put a deposit on was expected to arrive. Overall, buying a car from Khaled and the team at Route 22 was a great experience, which can’t always be said about some car dealerships.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dealership provided great service and made leasing
Dealership provided great service and made leasing process easy. David spent time going over features of new vehicle. Overall great experience!
Dealership provided great service and made leasing
Dealership provided great service and made leasing process easy. David spent time going over features of new vehicle. Overall great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
..no Lug nutZ
They almost killed me..They sold me a vehicle with missing lugnuts.also my key fab was dead..I haven't even picked up my plates yet..I can't wait to tell them..lol
..no Lug nutZ
They almost killed me..They sold me a vehicle with missing lugnuts.also my key fab was dead..I haven't even picked up my plates yet..I can't wait to tell them..lol
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst Dealership
STAY AWAY of route 22 Toyota. They employees are so unprofessional. They never allow me and my husband to see the paperwork that we were signing in and Ipad. Mr. STEVENS, the loan officer said everything will be on a USB. My surprise when I got home an open the UBS in my computer they included in my loan around $10,000 more in warranties that I don't even agree for. I went back to the dealer the next day to cancel the warranties and Mr. Stevens said that the credits will apear on my first billing period. The bill just came and no credit around. I call Toyota financial and they said they haven't received anything. They transferred my to 2 different department, because the warranties are handled differently even though I signed and "canceled" under one contract. Anyway, these 2 department haven't received anything by the dealer and I have to faxed/emailed the paperwork my self. You are aware. STAY AWAY OF THIS JERKS!!!
Worst Dealership
STAY AWAY of route 22 Toyota. They employees are so unprofessional. They never allow me and my husband to see the paperwork that we were signing in and Ipad. Mr. STEVENS, the loan officer said everything will be on a USB. My surprise when I got home an open the UBS in my computer they included in my loan around $10,000 more in warranties that I don't even agree for. I went back to the dealer the next day to cancel the warranties and Mr. Stevens said that the credits will apear on my first billing period. The bill just came and no credit around. I call Toyota financial and they said they haven't received anything. They transferred my to 2 different department, because the warranties are handled differently even though I signed and "canceled" under one contract. Anyway, these 2 department haven't received anything by the dealer and I have to faxed/emailed the paperwork my self. You are aware. STAY AWAY OF THIS JERKS!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
DO not buy a car here once they have your family
I bought a new RAV4 about 3 weeks ago. I didn’t have the need to use the AC until this week that we had nice weather. To my surprise the AC was blowing hot air. I took it to the service and had to wait 3 hours on top of that they didn’t fix the problem and told me I had to bring it back but next time to drop it off. Two days with no answer had to miss work and problem is not fixed I spoke to the manager Luis at the dealer still couldn’t help me but asked for all my information again as if this was my first time.
DO not buy a car here once they have your family
I bought a new RAV4 about 3 weeks ago. I didn’t have the need to use the AC until this week that we had nice weather. To my surprise the AC was blowing hot air. I took it to the service and had to wait 3 hours on top of that they didn’t fix the problem and told me I had to bring it back but next time to drop it off. Two days with no answer had to miss work and problem is not fixed I spoke to the manager Luis at the dealer still couldn’t help me but asked for all my information again as if this was my first time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Marling, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!