Reviews
Upon dropping off my car, Gabriel was pleasant and
Upon dropping off my car, Gabriel was pleasant and courteous. He answered my questions and concerns and said he'd call me with the details before anyone worked on my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience working with Gabriel! We are so glad that he was so helpful!
Great experience, good service, very nice staff.
Great experience, good service, very nice staff. Rachel was excellent, very professional, and helpful. I really appreciate your service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!
My experience was handle very professionally.
My experience was handle very professionally. I would definitely recommend this dealership to friends and family.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is a pleasure to hear that our staff provided you with a wonderful experience.
The worst experience I have ever had with a dealer lied
The worst experience I have ever had with a dealer lied about the prices added money to the agreed price then told me extra money was for all weather mats mudflaps and wheel locks .Car also had chip on gas cap cover which they said they would take care of and kept brushing me off with excuses.Also charged me an overage fee for paperwork which I have never seen before and their fees are higher than any dealer I have been to.I have nothing positive to say about this dealership with the exception of Joe Dilioso who helped me after the fact which I appreciated and he helped me even though he had nothing to do with the original sale.I forgot to mention they screwed my title up and put it in my name instead of the lienholder
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243
Excellent Customer Service!
Excellent Customer Service!! Alex Alvarez was a great sales guy!! I would recommend him to family and friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience!
It wasn't 1 person it was the whole experience It was
It wasn't 1 person it was the whole experience It was adversarial We were there 5 hours on something that could've been in an hour
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243
I would never buy another vehicle from metro Honda.
I would never buy another vehicle from metro Honda. I am not satisfied with my service from the time I bought the vehicle to now
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243
Don't know who Milton Rodriguez is.
Don't know who Milton Rodriguez is. I knew I was going to get screwed price wise because I'm a single white woman with a great credit score and cash. So now I'll be in debt. Thanks Metro. My agent was kind enough and has been super great with helping where he can. But he's a new kid and his hands are tied. I understand the game. Thanks
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243
I was very satisfied with the services done on my car (
I was very satisfied with the services done on my car ( change oil and transmission fluid) Rachel was very helpful and accommodating.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of our Service Department!
Appreciate the professionalism and dedication of staff.
Appreciate the professionalism and dedication of staff. Always friendly and respectful in following up the next day to see how everything went.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keep up the great work Metro Honda!