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Jack Daniels Audi of Upper Saddle River

(981 reviews)
Visit Jack Daniels Audi of Upper Saddle River
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 356-3721 (855) 356-3721
Used (855) 356-3744 (855) 356-3744
Service (888) 811-4021 (888) 811-4021

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Upper Saddle River from DealerRater.

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Ariel was very friendly and super helpful working to me...

Ariel was very friendly and super helpful working to me get exactly what I wanted. She made the entire process really easy and I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I recently leased my 3rd Audi from Jack Daniels & will...

I recently leased my 3rd Audi from Jack Daniels & will say that Ariel (sales) & Adam (finance) worked hard to offer me the deal needed. They are a well organized team & care about their customers satisfaction. I absolutely love my 2021 Q5 & would highly recommend Jack Daniels USR if you're considering an Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wow wow wow, best experience I’ve ever had from start to...

Wow wow wow, best experience I’ve ever had from start to finish. Ariel was so kind and professional, really listening to my needs and doing everything she could to make sure I got exactly what I wanted. The GM John is super hospitable, understanding, and fabulous. They made it happen for me. So thankful I was able to meet and buy my 2021 Q3 from them. If I could rank this a million stars I would because this experience was one in a million. Thank you Ariel and John, you are exceptional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

He really knows what he’s doing! Brilliant and down to...

He really knows what he’s doing! Brilliant and down to earth and is so helpful! I wasn’t sure which car to get or which deal to take because I have 3 kids 5 and under but he was so helpful and showed me my best options and I ended up getting the Q7. Love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If going Jack Daniel Audi, Ask for "Micheal Condosta", he...

If going Jack Daniel Audi, Ask for "Micheal Condosta", he is the best! This was the easiest dealership I have worked with. I had a wonderful experience purchasing a Audi. I will definitely buy again and recommend to other to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Simply... a great experience! Our salesman, Spiro, was...

Simply... a great experience! Our salesman, Spiro, was courteous, responsive and genuine. The process of leasing was smooth and everyone we dealt with was professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike was super easy to work with. Everyone at this...

Mike was super easy to work with. Everyone at this dealership is very nice and willing to give the best deal. Would highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff at Jack Daniels Audi upper saddle River are...

The staff at Jack Daniels Audi upper saddle River are great. Peter Cassino in the sales department works his best to get you a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful experience with the whole team! From my first...

Wonderful experience with the whole team! From my first meeting with Shawn to working with Brendan and Adam to compete the purchase, it was wonderful. Will definitely return to JD when I need a new Audi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honestly wish I could give 10 stars!!! The entire...

Honestly wish I could give 10 stars!!! The entire process, from meeting Brandon, thru delivery was just a really good time. Adam Zabrocki was the best Finance person I’ve ever dealt with, and after meeting John Renteria, I can see why the dealership is so successful. Gonna go back this week for some additional training, but also to hang out......nicest people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.