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Joe Heidt Motors

(205 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(205 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Heidt Motors from DealerRater.

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I purchased my 2020 VW Tiguan SE from Joe Heidt in June,

I purchased my 2020 VW Tiguan SE from Joe Heidt in June, 2021. (The salesman who sold me the car is no longer at the dealership). The 2020 Tiguan has been good to drive, and it carries my windsurfing equipment in Florida well, on numerous occasions. (We are snow-birds and go back and forth from New Jersey to Florida). On the bad side, the 4 drain drainage system in the panoramic sunroof failed miserably, and I had to have it replaced, which took 7 days to accomplish. All the carpeting in the back seat area had to be replaced. The car still smells funky whenever it rains hard. In my opinion, the design of the panoramic sun roof is sub-standard. I would not buy another VW Tiguan with a panoramic sunroof, from Joe Heidt VW, or anywhere else.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dylan was fantastic to work with.

Dylan was fantastic to work with. He walked us through both the Atlas CrossSport and the Tiguan, as we were trying to purchase our second household vehicle. Never felt like I was being oversold to and was meticulously in sourcing the exact vehicle (color combo and features) that we wanted. Delivery process was smooth and paperwork was ready for us to sign when we came to pick it up. Thank you Dylan!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kris was awesome!

Kris was awesome! Made the process seamless! So grateful for her help and for getting me set up with a perfect car!

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  • Overall experience 5.0
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  • Shopped for a new car
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Gary DeLalla was Awesome!

Gary DeLalla was Awesome! We appreciate his professionalism and customer service since 2020. This is our 2nd vehicle from Joe Heidt VW in Ransey, NJ. Gary was so helpful in explaining the features of the new vehicle. He takes his time with his customer and even helped us decide on a new Tiguan model. Thank you also to Finance Mgr. Jose Tavarez. He guided us through the paperwork quickly and explained everything to us. The service department is top notch. Very easy to set appointments and the reps always remined me of coupons available for any service we may need. Thank you to everyone. Hermes & Mimi Vargas. West New York, NJ.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Alfredo and everyone in this dealer was very friendly and

Alfredo and everyone in this dealer was very friendly and nice. We highly Recommend him.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dylan did a great job explaining the benefits of VW EVs

Dylan did a great job explaining the benefits of VW EVs at today's EV show at Ramsey Farmers' Market.

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  • Overall experience 5.0
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  • Shopped for a new car
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I was blown away with how helpful, kind, and

I was blown away with how helpful, kind, and understanding the staff was. For the first time ever I was finally able to get a car I truly love.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very personalized and professional service.

Very personalized and professional service. Appreciate the care that is given to my customer needs concerning the car and “deal“. Very pleased with this dealership.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had am amazing experience working with Gary Delalla.

We had am amazing experience working with Gary Delalla. Car shopping can be so overwhelming and feel uncomfortable, even contentious sometimes. From the moment we walked in the door at Joe Heidt VW, we knew it was a totally different experience. They were all welcoming and easygoing. It was clear they wanted us to find what we liked and take our time - we were not rushed. Everything was reasonable and mature. 100% would go back and refer others there. I wish all transactions were this easy!

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  • Overall experience 5.0
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  • Shopped for a new car
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My experience was quick and easy!

My experience was quick and easy! I would by another car from them in the future !

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.