Reviews
Friendly staff and great amenities for customers while
Friendly staff and great amenities for customers while they wait for their cars to be serviced.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thanks for letting us know that you found our staff at BMW of Ramsey to be friendly. We are happy that you appreciated the amenities too! We know how much of an improvement they make when you're waiting. We hope to see you again for more great service!
Service was fast and convenient!
Service was fast and convenient! I was provided with an Uber by the dealership which is a nice benefit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Michael! We're glad to know you found our service at BMW of Ramsey fast and convenient. Providing an Uber is just one way we try to make things easier for our customers! Come again soon!
Service department was great, Ted took care off all of my
Service department was great, Ted took care off all of my issues with the car, had to come back for a back ordered part that was installed within an hour for me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our service department at BMW of Ramsey was able to assist you efficiently, especially with the back-ordered part. Thanks for your positive feedback!
Anna & Jim are always professional and helpful.
Anna & Jim are always professional and helpful. Excellent communications & service. Highly recommend for all your service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dave! We're so glad to know that Anna and Jim have been able to provide you with excellent service at BMW of Ramsey. Thanks for the high recommendation, we appreciate it! Come again soon!
Amazing place, I love the service and I never leave
Amazing place, I love the service and I never leave disappointed. I can genuinely say that bmw of Ramsey cares.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Zakharia, we're delighted to know you've had consistently great experiences at BMW of Ramsey. We truly do care about our customers and their satisfaction! Thanks for the support and we hope to see you again!
Very clean, the people are very polite.
Very clean, the people are very polite. I love the coffee bar area with the bagels and the setting area. Even though the young lady at the clothing area on the top was not very polite. She made it seem like I was disturbing her By asking a question.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! We appreciate your feedback and are glad to know you enjoyed our amenities at BMW of Ramsey. We're sorry to hear about your experience with one of our staff. Rest assured that is not normal and does not meet the standards we aim to uphold. We hope to see you again!
Excellent service and great customer support.
Excellent service and great customer support. I appreciate the feedback from the service staff and their professional demeanor regarding issues that need to be resolved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! We're glad to know you had a positive experience with our service staff at BMW of Ramsey. We always aim for excellence and professionalism in all we do, so your feedback is greatly appreciated! Come again soon!
Very good service.
Very good service., Theu called me when the car was ready. Car was cleaned for me when I picked it up
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! We're glad to know you had a positive experience with our service at BMW of Ramsey. It's always great when the car is ready and clean for pick-up! Thanks for your feedback and we hope to see you again soon!
Very satisfied with the level of service and
Very satisfied with the level of service and communication provided by the service manager and team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thanks for letting us know that you are very satisfied with the level of service and communication from our team at BMW of Ramsey! We hope to see you again for more great visits!
I dropped off my car there, and as soon as I walked in,
I dropped off my car there, and as soon as I walked in, they treated me like family. My service advisor was patient with me and he explains everything, and even the service manager James's I believe his name greeted me and made sure I was okay when I arrived. When I left, he double-checked if I needed anything and told me not to hesitate to approach him. He's a great guy! They've definitely gained a customer for life. I had a bad experience at a different BMW dealer, but their customer service is top-notch. I usually don’t Leave Review about this place deserves it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike! We're so glad to know you felt like family at BMW of Ramsey! It's great that our team, especially James, was able to provide top-notch service and make your experience a positive one. We appreciate the kind words and look forward to serving you in the future!