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Chrysler Dodge Jeep RAM of Paramus

(1,334 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

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great service personal

The service dept. was courteous, helpful and always gives me personal assistance with my appointments. I have been a loyal Jeep customer for many years and the major reasons I keep coming back are Ralph, Steve and Dominick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Virginia, thank you so much for the great review of your experience at our dealership and especially with Ralph, Steve and Dominick. All of the employees appreciate your loyalty to Chrysler Jeep Dodge of Paramus. If there is anything that we can do to make your time with us more enjoyable, please do not hesitate to contact us. Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com

Excellent Service

Professional and friendly service. Ralph provided me excellent service. Very accommodating and flexible with appointments. Would highly recommend to anyone. Will continue to patronize.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your perfect review, Dana! We're glad to hear that Ralph was professional and friendly! We strive to provide excellent customer service, and we're glad that this was the case for you! Thank you for your recommendation and please let us know if there's anything else we can do for you. Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com

All great

We were very happy with everything our salesperson was excellent and took great care of us the sales manager was excellent as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Scott, thank you for taking the time to give us feedback on your latest purchasing experience at Chrysler Jeep Dodge of Paramus. We're glad to hear that our team was able to give you a positive experience. Thank you for your business! Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Excellent service

Everyone was courteous and patient . The staff very professional, they went above and beyond to meet our needs. We will always recommend this facility to anyone in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andrenne, we really appreciate you taking the time to leave a review about your experience. We're glad to hear that you felt the Chrysler Jeep Dodge of Paramus team went above and beyond to help out with your vehicle needs. If there is anything more that we can do please come back and see us again. Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Paramus Jeep

Salesman worked very hard to get us a deal . Showed us almost the entire line of vehicles before we made a decision. Did everything he could to keep costs down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard - Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle. It was truly a pleasure working with you. Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Clean building; lots of available inventory

Sales went the extra mile to get the right car. Very good work. Sales was vey friendly and open about the car and process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Matthew, thank you for writing such a great review about your experience at our dealership! We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Buying Process was AMAZING!

My salesman, Daniel, was incredible. Everyone was so helpful and patient with me given the difficult situation I presented with turning in my lease vehicle early.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Raquel - We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Daniel and our team were helpful and patient during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Nice people

People and their timely response gives you good insights into what you're interested to buy your next car. Good lounge and coffee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sukesh, thank you for writing this fantastic review and giving our dealership such an excellent star rating! Feel free to call or stop by if there is anything else we can do for you. Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Clean, modern facilty

Modern, clean facility. Was in/out quickly with a loaner car and vehicle was completed by time I requested. Friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Norman - Thank you so much for taking the time to share your feedback with us. We are happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Best, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com

great experience

Sales rep Kelvis,took his time to help me choose the right vehicle for me. Never once did I feel pressured to buy, he took me out for several test drives and even made sure the car I was interested in was at the Paramus location. in terms of financing, Will was excellent and very accommodating and delivered what I was looking for.Overall, a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vincent - It is wonderful to hear that Kelvis and Will were able to provide you with a great car buying experience! We really appreciate this feedback and we will share it with them. Thank you and enjoy your new car! Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager