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DCH Paramus Honda

(6,363 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,363 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Another Amazing Experience – My 3rd Car from DCH Paramus

Another Amazing Experience – My 3rd Car from DCH Paramus Honda! I just purchased my third car from DCH Paramus Honda, and once again, they made me feel like family. I originally went in for an oil change on my 2024 Honda HR-V Sport AWD in Milano Red — a car I lovingly kept in pristine, like-new condition, with only 3,000 miles after 17 months. It was always hand-washed and detailed by me, accessorized inside and out, and parked safely in my driveway. To my delight, Chong Lee provided a great quote that included added accessories and a fair trade-in difference. The transition was seamless, thanks to the wonderful Kay Mercado, who handled everything with warmth and professionalism. Kay is smart, efficient, and ensured I left the same day with my new 2025 HR-V Sport AWD — same bold Milano Red, same features, and the same exterior accessories ordered. A special thanks to the gentleman in the service waiting area name Darren Lenino who kindly asked if anyone needed anything. I inquired about my car, and he immediately connected me with a sales consultant. Without his help, none of this would’ve been possible — his thoughtful assistance set everything in motion. This is the perfect car for me, and I couldn’t be happier with the service, honesty, and overall experience. I’ll be sharing photos of my new ride soon! Thank you again, DCH Paramus Honda — you truly have a loyal customer for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Another Amazing Experience – My 3rd Car from DCH Paramus

Another Amazing Experience – My 3rd Car from DCH Paramus Honda! I just purchased my third car from DCH Paramus Honda, and once again, they made me feel like family. I originally went in for an oil change on my 2024 Honda HR-V Sport AWD in Milano Red — a car I lovingly kept in pristine, like-new condition, with only 3,000 miles after 17 months. It was always hand-washed and detailed by me, accessorized inside and out, and parked safely in my driveway. To my delight, Chong Lee provided a great quote that included added accessories and a fair trade-in difference. The transition was seamless, thanks to the wonderful Kay Mercado, who handled everything with warmth and professionalism. Kay is smart, efficient, and ensured I left the same day with my new 2025 HR-V Sport AWD — same bold Milano Red, same features, and the same exterior accessories ordered. A special thanks to the gentleman in the service waiting area named Darren Lenino who kindly asked if anyone needed anything. I inquired about my car, and he immediately connected me with a sales consultant. Without his help, none of this would’ve been possible — his thoughtful assistance set everything in motion. This is the perfect car for me, and I couldn’t be happier with the service, honesty, and overall experience. I’ll be sharing photos of my new ride soon! Thank you again, DCH Paramus Honda — you truly have a loyal customer for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Buying my Honda HR-V with John Tavarez was a very

Buying my Honda HR-V with John Tavarez was a very positive experience. He didn't push me toward expensive models - instead, he listened carefully and showed me why the HRV was perfect for my commute and lifestyle needs. No pressure, just honest advice as I compared options. John explained all the features clearly, got me a fair deal without the usual dealership games, and even threw in some nice extras. I enjoyed working with John Tavarez. I Highly recommend John to anyone looking for guidance in purchasing a new Honda. The rest of the crew from finance to receptionist were outstanding at DCH Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Very good.

Very good. Knowledgeable sales staff, provided a great deal. Had the car was looking for with options I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael, it is wonderful to hear that our knowledgeable sales staff at DCH Paramus Honda provided you with a great deal and the car you were looking for. Thanks for choosing us!

Natasha was extremely helpful & compassionate.

Natasha was extremely helpful & compassionate. She helped me get through a very stressful time. I couldn’t have gotten through it without her knowledge and guidance. She was a joy to work with Lydia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for sharing your experience with Natasha at DCH Paramus Honda! We're delighted to hear that her knowledge and compassion made a positive impact during a stressful time. We appreciate your kind words and look forward to assisting you in the future!

Just had another great experience at Honda in Paramus.

Just had another great experience at Honda in Paramus. This was my second time working with Abel, and once again, he delivered outstanding customer service. Big thanks to CJ, as well—they both worked hard to get us the deal we came in hoping for… and honestly, one we didn’t even think was possible! Throughout the process, they were incredibly patient, took the time to answer all our questions, and made sure we felt comfortable every step of the way. Grateful for the professionalism, transparency, and care they showed. Highly recommend asking for Abel if you're looking for a smooth and positive car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Michal, thank you for sharing your experience with Abel and CJ at DCH Paramus Honda! We're delighted to hear they exceeded your expectations and made the process smooth. Enjoy your new ride!

Just had another great experience at Honda in Paramus.

Just had another great experience at Honda in Paramus. This was my second time working with Abel, and once again, he delivered outstanding customer service. Big thanks to CJ, as well—they both worked hard to get us the deal we came in hoping for… and honestly, one we didn’t even think was possible! Throughout the process, they were incredibly patient, took the time to answer all our questions, and made sure we felt comfortable every step of the way. Grateful for the professionalism, transparency, and care they showed. Highly recommend asking for Abel if you're looking for a smooth and positive car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Michal, thank you for sharing your experience with Abel and CJ at DCH Paramus Honda! We're delighted to hear they exceeded your expectations and made the process smooth. Enjoy your new ride!

Hamad Deep was extremely helpful, knowledgeable, patient

Hamad Deep was extremely helpful, knowledgeable, patient and made buying a car smooth and fun.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Debbie, it makes our day to learn that Hamad provided such stellar service during your recent visit to DCH Paramus Honda. It is a pleasure working with you, and we can't wait to deliver another helpful, knowledgeable, and patient experience again in the future!

Excellent experience.

Excellent experience. Always expert service and they keep you up to date with all the details on your purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're happy to hear about your excellent experience with DCH Paramus Honda! Our team is committed to providing expert service and keeping you informed every step of the way. Thank you for choosing us!

The experience of purchasing a CRV-EX-L under the

The experience of purchasing a CRV-EX-L under the expertise of salesperson, Alex Bernabe was calm with no hard sell. Alex's over 20 years as a salesperson was evident as he guided me through the process. He took the time to expertly answer my questions without the impatience and rush approach of most car salesperson. For that I appreciate his guidance through the long paper work process. There is no hard sell from Alex, just encouragement, listening , knowledge of the process and many years of experience. Thank you, Alex Dude Bernabe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with us at DCH Paramus Honda! We're delighted to hear that Alex provided a calm and knowledgeable approach during your CRV-EX-L purchase. We appreciate the feedback and look forward to assisting you in the future!