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DCH Paramus Honda

(6,377 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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We had a wonderful experience at this dealership, ours...

We had a wonderful experience at this dealership, ours sales woman Kemberly Tejeda was so kind and willing to work with us on pricing for our vehicle. She answered all of our questions and we did not feel rushed with her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with Kemberly!

I had a very nice experience at the Honda Dealership in...

I had a very nice experience at the Honda Dealership in Paramus. I was looking for a new (used car) to replace my old car that was flooded during Hurricane Ida. The Honda salesman, Dennis Estrada was very pleasant and didn’t pressure me into a sale. He listened to what I was looking for and the price range I wanted to stay in. He showed me all my possible options and gave me the time to think it over. He also showed me and my sister some new options that just came in as we were looking around, which I then ended up purchasing one of those cars. I am very happy with my experience at Honda. Thank you. -Cynthia M

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cynthia, thank you for the exceptional five-star review! It sounds like Dennis went above and beyond to assist you and provide you with outstanding service. We truly appreciate your kind words and hope to see you again in the future!

Disappointed customer.

I called ahead of time and made an appointment, drove an hr after work only to be told they wasn't ready for me. The 2011 Honda Po pilot touring I scheduled to see wasn't ready at all. The sale man Dennis was not pleasant at first he had an attitude BUT later I kinda grew to tolerate him. Anyways, I was promised two new tires and was told to call the service center to book my appointment and that NEVER HAPPENED. Every time I called they were either busy or didn't know what I was taken. Never got the tires or a call back from the manager this was back in August early September of this yr. I live in Plainfield that's a good drive away to be heading there so I never bother. Anywoo, 1st and last time never again!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you and make things right. Please call us at (201) 426-4676 to further discuss.

Alex Bernabe was amazing throughout the whole process of...

Alex Bernabe was amazing throughout the whole process of buying my new Honda. I wouldn’t have it without him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with Alex! We're happy he could assist you and provide you with great service.

What an outstanding experience from start to finish. Alex...

What an outstanding experience from start to finish. Alex Bernabe, my Client Advisor was the most professional sales rep I’ve ever had, it was such pleasure of working with him. I also had the great pleasure of meeting the managers Chong Lee, Jose Hernandez, and Matthew Hunziker who also went above and beyond for my automotive needs. Thank you all at Paramus Honda for exceeding all my expectations!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide such great feedback! It sounds like our team went above and beyond to assist you and provide you with outstanding service. Customer satisfaction is always our top priority and we're happy to have met that mark!

Consumer response

You’re welcome. Thank you again for a wonderful experience! Happy Holidays.

An exceptional car buying experience! Our Client Advisor...

An exceptional car buying experience! Our Client Advisor Alex Bernabe and Managers Matthew, Jose and Chong exceeded all our expectations. Thank you Paramus Honda for being #1. We love our Honda Civic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Simone, thank you for the exceptional feedback regarding your recent experience with us!

Best place to buy cars manny muheidat

Best place to shop for cars Manny was very helpful with everything ! Showing us the cars and setting up inside the car. Plus the Bluetooth very nice person 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback regarding your recent experience with Manny!

I've been leasing from DCH Paramus Honda for the last 16...

I've been leasing from DCH Paramus Honda for the last 16 years and Hamad made this my best experience. So beyond grateful for his help with and knowledge of the process and how attentive he was the whole time I was there. Hamad is beyond amazing and part of the reason I continue to go back. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the exceptional five-star review! It's a pleasure to know Hamad was able to assist you and provide you with outstanding service. We truly appreciate your loyalty to our dealership over the years and look forward to working with you again in the future!

Joshua Laroche did a fantastic job in understanding what...

Joshua Laroche did a fantastic job in understanding what we were looking for and was able deliver on all his promises. The same can be said about Naseem Canaan the initial salesman who reached out to us. We were thoroughly impressed by the courteous and professional team @ DCH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide such great feedback! It's a pleasure to know our team could assist you and provide you with such great service. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

Hamad - knowledgeable & Helpful

Hamad made the experience as smooth as possible. He was always direct with us and will answered any questions we had. I would definitely recommend Hamad and DCH Honda Paramus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the positive feedback regarding your recent experience with Hamad!