Reviews
Jerrod, Ray, Laura, and Bill were amazing! Their...
Jerrod, Ray, Laura, and Bill were amazing! Their professional and kind services were the best services I ever received! They helped me resolve all paper work issues and some complications I had in a timely manner and they were always polite and patient all throughout. I could not have taken care of all the required documentations and some challenging tasks without their help. I give them 5 star and the best possible rating for everything and I highly recommend them for all future clients!! I truly appreciate your amazing and sincere services, Jerrod, Ray, Laura, and Bill! You are truly the best and huge asset for DCH Honda!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide such great feedback! It's a pleasure to know our team went above and beyond to assist you and make your experience unforgetable. We truly appreciate your kind words and look forward to working with you again soon!
Great experience with Freily
Had a great experience at DCH Paramus Honda Ask for Freily Francisco, he helped me tremendously and worked with me. He did the most for me and went beyond. Definitely will come back for him. Highly recommend Freily. 10/10 Experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive feedback regarding your recent experience with Freily! We're so pleased he could assist you and make your experience one to remember!
Great Experience!
My salesman Freddy Francisco did a awesome job. He went above and beyond to make sure, I was taken care of. Would definitely recommend Dch Honda.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the excellent five-star review, Edward! We're so happy Freddy could assist you and provide you with outstanding service!
Save yourself the trouble/headache and purchase your car...
Save yourself the trouble/headache and purchase your car at another Honda dealership. I had to bring my car in twice since I had it in my possession for a month now to get simple thing fixed THAT should have been looked at before selling it to the customers. My temporary license is expiring tomorrow and they still FAILED to have my new plate. Working in a selling type industry, you would think communication should be top-notch and up to par but this place falls short of that experience. REALLY disappointed with my overall experience.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Trang, thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.
Horrible Experience
Save yourself the trouble/headache and purchase your car at another Honda dealership. I had to bring my car in twice since I had it in my possession for a month now to get simple thing fixed THAT should have been looked at before selling it to the customers. My temporary license is expiring tomorrow and they still FAILED to have my new plate. Working in a selling type industry, you would think communication should be top-notch and up to par but this place falls short of that experience. REALLY disappointed with my overall experience.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.
Dealership
Shame on this dealership!!! I have complained to corporate. 2 days and no one answer phones qnd disrespectful staff members. I need the general manager call me
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Rohit, based on our records, you have a history of initiating unfortunate interactions with our employees. As you know, we did not service your vehicle recently as you were not able to simply set an oil change appointment without disrespecting our staff. We are not required to endure your continued aggressive and disrespectful attitude towards our employees. Our business relationship has come to an end. Thank you, Management
Elvis was a pleasure to work with and listened to all our...
Elvis was a pleasure to work with and listened to all our concerns. He went step by step and answered all our questions. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive five-star review! It's so great to know Elvis was able to assist you and make your experience a good one. We look forward to working with you again in the future!
Alex was super friendly and professional. He accommodated...
Alex was super friendly and professional. He accommodated all our needs and went above and beyond to find us the perfect vehicle. 100% satisfied customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback regarding your recent experience with Alex! We truly appreciate your kind words!
Freddy is very great! Working to to get the best deal for...
Freddy is very great! Working to to get the best deal for you, definitely recommend checking DCH Honda and asking for Freddie. Willing to always work with you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide such great feedback! We're so happy you had such a great experience working with Freddie and we look forward to seeing you again soon!
Osvandy from sales and Carlos from finance are the best...
Osvandy from sales and Carlos from finance are the best got my CR-V with them 👍🏽👍🏽👍🏽 There explaining was perfect they explained detail by detail so I can understand everything they help a lot 👍🏽
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive five-star review! We truly appreciate your kind words!