Reviews
I met David Kim as my sales person for my new car. He...
I met David Kim as my sales person for my new car. He gave me a clear understanding of couple of options that I was interested. I was pleased with his guidance and honest. It was very comfortable and reliable experience with David Kim for leasing another car. I simply returned my lease ending old car to David, he took care of the process very clearly by assuring that I don't need to worry about the old car I just returned. He respects customers with his heart. Paul the financial officer was also great. He reviewed documents that I was about sign thoroughly and carefully to make sure everything is right for me, and explained every documents kindly. Two thumbs up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe, thank you for the great five-star review! it sounds like David went above and beyond to ensure your experience was a good one. At our dealership customer satisfaction is our top priority and we're happy to have met that mark. We truly appreciate your kind words and look forward to working with you again in the future!
Customer
This is my second car purcharse from DCH Paramus honda and I couldn't be more satisfied. I bought my first car here and I am not kidding you, it took me almost two years to purchase. Each time I would come in with my parents Leslie Solomon was always, kind and helpful and had an incredible amount of patience with me....I was anxious about purchasing a car. Years later as a nurse, I needed a reliable car to get to work to care for my patients and I thought of Lesile. He was kind, welcoming, caring, patient and professional. After getting to know him over the years, I have come to trust him and consequently the company. The entire staff at DCH were very courteous. They open the door for you and gave excellent service to their customers. They make you feel comfortable and at home. The service department is supreme, all you need to do is pull up...really. I also had the best test drive of my life with Omari Addison. If you are in NJ and looking for a honda dealer, don't waste your time, come here they are the best. Plus, I may have been to all of them in northern jersey so I would know.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Asabie, thank you for the exceptional five-star review! It's a pleasure to know Leslie went above and beyond to make your experience a good one and assist you during your car buying experience. We truly appreciate your kind words and look forward to seeing you again in the future!
Freddy was so helpful and easy to work with! He gave us a...
Freddy was so helpful and easy to work with! He gave us a great deal and has been available to answer any of my questions! Excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback regarding your recent experience with Freddy! We're so happy he was able to assist you and make your experience a memorable one!
We have been loyal customers over 10 years because of...
We have been loyal customers over 10 years because of Hamad Deeb. He is professional, courteous and knowledgeable. Always goes above and beyond. True professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mahmoud, thank you for the exceptional five-star review! We're so happy Hamad was able to go above and beyond for you and make your experience a positive one. We truly appreciate your loyalty to our dealership and hope to see you again soon!
the best place to buy a car and I recommend that you ask...
the best place to buy a car and I recommend that you ask for jose hernandez he will help you find the car and the price you are looking for
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Juan, thank you for taking the time to provide such great feedback! It's a pleasure to know Jose was able to assist you and make your experience one to remember!
Alex was a true professiona! Friendly, courteous,...
Alex was a true professiona! Friendly, courteous, thoughtful and not pushy at all. Patiently explained all the details of my purchase and answered all my questions thoroughly. Best experience I’ve ever had in buying a car. Highly recommend Alex!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent five-star review! We're so happy Alex was able to assist you and make your experience one to remember!
Bought used car
The most easy and efficient experience buying a car, and this is my 5th car, the facilities, the staff definitely will be buying again from this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andres, we truly appreciate your kind words and your loyalty to our dealership over the years!
Great experience!
After finding ourselves in need of a car, we began the painstaking process of searching for the best car for our family. With Covid, and is having high risk members in our family, we were concerned that we would not be able to find what we needed in the time frame we needed it. That was not the case here at DCH Honda in Paramus. Our experience started with the internet/phone department. Kay Mercado answered all of our questions, and scheduled us with Hamad Deeb. Both were beyond helpful with our questions, super polite, and transparent. There was no bait and switch. Hamad heard our concerns and meet us where we were at. He worked tirelessly to make sure that we would be able to bring home our new car. He also took his time to explain to us the car and all of its features. Suniel from the finance department was also helpful, explaining everything to us and confirming all before asking for any signatures. I have never felt so comfortable in a car dealership before. I would highly recommend this dealership to anyone who is in search of a car. I would also recommend Hamad as a reliable, hard working and honest car salesperson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jenny, we truly appreciate you taking the time to provide such a great review! It sounds like our team went above and beyond to ensure your experience was a good one. We look forward to working with you again in the future!
Great experience from beginning to end! Everyone I worked...
Great experience from beginning to end! Everyone I worked with knew exactly what I wanted and made my experience as painless as possible. The Honda Civic Hatchback Sport was a surprise for my son (a recent college grad) and the staff made his experience unforgettable- down to the beautiful red bow and the memorable pics and video. My son left the dealer with the biggest smile ever!!! Special shout out to Omar Corona and Jerodd Hurley! THANK YOU!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback regarding your recent experience with us! We're so happy our team was able to assist you and make your son's experience a good one. We hope he loves driving around in his new Civic Hatchback Sport!
After finding ourselves in need of a car, we began the...
After finding ourselves in need of a car, we began the painstaking process of searching for the best car for our family. With Covid, and is having high risk members in our family, we were concerned that we would not be able to find what we needed in the time frame we needed it. That was not the case here at DCH Honda in Paramus. Our experience started with the internet/phone department. Kay Mercado answered all of our questions, and scheduled us with Hamad Deeb. Both were beyond helpful with our questions, super polite, and transparent. There was no bait and switch. Hamad heard our concerns and meet us where we were at. He worked tirelessly to make sure that we would be able to bring home our new car. He also took his time to explain to us the car and all of its features. Suniel from the finance department was also helpful, explaining everything to us and confirming all before asking for any signatures. I have never felt so comfortable in a car dealership before. I would highly recommend this dealership to anyone who is in search of a car. I would also recommend Hamad as a reliable, hard working and honest car salesperson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jenny, thank you for the great feedback regarding your recent experience with us! We're so pleased to know Kay and Hamad were able to assist you and make your experience one to remember. We truly appreciate your kind words and look forward to working with you again in the future!