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DCH Paramus Honda

(6,346 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Very good place and people

I came to DCH Paramus Honda all the way from Queens to buy my car here base on the reputation of this place , and I have to said I’m impressed ! Originally I came in asking for a Chinese speaking sales rep but he was off , so I was introduce to Mr. Adolfo Marte who was not only knowledgeable, honest and professional but also have the patience of a saint after dealing with me for three days ! (IM NOT AN EASY GUY TO DEAL WITH) we finally came to an agreement. Very happy with my car . When you come to DCH Paramus Adolfo is you guy !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review. We appreciate you taking the time to review us here at DCH Paramus Honda. Our team enjoyed working with you and yes you are an easy guy to deal with! We look forward to seeing you for service in the future. Drive safe!

Excellent experience

I bought my first Honda from this dealership and salesguy Chong Lee. The experience was so good, that when it was time for my second buy I went back and bought from him again :-) He's thorough in both explaining features and pricing, isn't pushy at all, gave me suggestions on which features might be more interesting to me than others, talked about a variety of cars they had, both new and leftovers. I would absolutely refer my friends and go back again if I needed to buy another car - or lease! The second car was a lease, and it makes sense for our circumstances at this point. I've used the dealership for an oil change and had some questions about the tire pressure and they were excellent as well. If you need a ride home or to work, you can have it, or you can wait fairly comfortably there. All in all, an excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the five star review, Sophie! We appreciate you taking the time to review us. Our team had a wonderful time assisting you. We are thrilled to hear that you enjoyed your experience with us here at DCH Paramus Honda.

Excellent experience overall

I bought my first Honda from this dealership and salesguy Chong Lee. The experience was so good, that when it was time for my second buy I went back and bought from him again :-) He's thorough in both explaining features and pricing, isn't pushy at all, gave me suggestions on which features might be more interesting to me than others, talked about a variety of cars they had, both new and leftovers. I would absolutely refer my friends and go back again if I needed to buy another car - or lease! The second car was a lease, and it makes sense for our circumstances at this point. I've used the dealership for an oil change and had some questions about the tire pressure and they were excellent as well. If you need a ride home or to work, you can have it, or you can wait fairly comfortably there. All in all, an excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review, Sophie. We appreciate you taking the time to review us here at DCH Paramus Honda. We are thrilled to hear that you enjoyed our staff and your experience. We look forward to seeing you for service in the future.

A great experience

I met with Adolfo about a month ago. We kept in touch and he helped me getting out of my previous lease early and I was able to get a brand new car. He’s a very serious and extremely professional guy, I would definitely recommend Adolfo if you need help buying a new Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review, Carlos. We appreciate you taking the time to review us. We are glad to hear that you enjoyed your experience with us. We look forward to seeing you for service in the future.

Muy agradecido

Vine donde mi amigo Alberto en DCH Paramus a comprar mi guagua Pilot muy agradecido del servicio que me dio el vendedor Adolfo Marte muy recomendable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gracias por la revisión de cinco estrellas. Estamos encantados de saber que disfrutó su experiencia con nosotros. ¡Esperamos verlo pronto en un futuro cercano!

Awesome from start to finish

Not only was my salesman patient and efficient but my F&I Manager Christian Graciano made my car buying experience a pleasant one. I would highly recommend this team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review, Dee! We appreciate you taking the time to review us here at DCH Paramus Honda. We are happy to hear that you enjoyed your car buying experience. We look forward to seeing you for service in the future.

Helpful, Courteous Service/Great Experience

This is the 3rd car that we purchased with Alex Barnabe. We keep coming back to him because he has a friendly, helpful attitude and works with us to make the car deal work. He is very knowledgeable on the cars and not pushy in negotiations. He makes the car buying process a lot more pleasant than it usually is with other dealerships or salespeople. I am sure when the time comes, we'll be back to Alex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We appreciate you taking the time to review us. We are thrilled to hear that this is you 3rd car purchased from us. We appreciate you being such a wonderful customer of ours. We hope you enjoy the new car and we look forward to seeing you for service in the future.

Honest, Reliable and Affordable

I had an issue with my car's heating/cooling fan. They were very accommodating, I dropped my car at night and the next morning Terrence called me with a diagnosis and a few recommendations. Most of the work was still covered by warranty so I did not have to pay for it, however, It was recommended to change my rear brakes, Terrence gave me a good price plus I was able to use a coupon and an additional discount on top of that. Service was very friendly, fast and I am very satisfied with the results. I would recommend this dealer/service to everyone i know. I have been coming back for years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We appreciate you taking the time to review us here at DCH Paramus Honda. We are thrilled to hear that you enjoyed your experience with us. Our team enjoys hear about customers leaving satisfied. We look forward to seeing you in the future!

Very happy new Honda CR-V owner

We came to DCH Honda on recommendation from our neighbor. We made an appointment with Adolfo Marte. We test drove an Accord and a CRV. He provided the details we needed to make the right selection for us. He made the purchase a great experience and we highly recommend him. We’d definitely buy again from DCH in Paramus NJ and will definitely ask for Adolfo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review, Max! We appreciate you taking the time to review us here at DCH Paramus Honda. We are thrilled to hear that you enjoyed your experience with us. We look forward to seeing you for service in the near future.

Outstanding customer service

I purchased a used vehicle from Alex Bernabe at DCH Paramus Honda in November 2018. Alex was pleasant, knowledgeable, and responsive throughout the entire process. Even though the vehicle was not a Honda, he was able to walk me through the purchase process and the vehicle features, drawing on his considerable experience in the auto industry. When I purchased the vehicle, I had a minor issue the next day, which Alex (and Carlos, the service manager) were able to identify and remediate immediately. Overall, I feel confident that I made the right decision purchasing a vehicle from Alex and the folks at DCH.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We appreciate you taking the time to review us here at DCH Paramus Honda. We are thrilled to hear that you enjoyed your experience inside the dealership. We look forward to seeing you for service in the near future.