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DCH Paramus Honda

(6,342 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Great experience

Everyone that helped was so pleasant and great to work with. I had a wonderful experience and can't wait to lease with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We look forward to seeing you again in the future.

Very good service

Paul Park is the best salesman ever. Great help And Good knowledge, very reasonable quotation. Kind, nice, quick and reliable service and help. Wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We are happy to hear that Paul was such a wonderful salesman and we look forward to seeing you again in the future.

New Civic

My experience with DCH was awesome. The staff was very helpful and Bill Sutera went the extra mile to assist me and work with my schedule. His customer service and follow up is outstanding. Eli was very professional and worked with Honda Finacial on my behalf to get great deal. Weatherly was so helpful she knows the car inside out! She was very professional and made sure I was aware of every feature. She as well was great, outstanding customer service all around....highly recommended this dealership and will be back! 😎

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with us! We are happy to hear that Bill and Eli were helpful and we look forward to seeing you again in the future.

Customer Service

Great customer service. Everyone was friendly and helpful, especially Juan Tamayo along with Hamad Deeb and Dante. Juan gave us all the offers that Honda had. When we chose the one best suited for us, Hamad and Dante showed us to the car and explained all of its features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We look forward to seeing you again in the future.

From start of the talk to make a deal took few hours.

Good service. Considerable. No useless talk. A nice gentleman. Will talk to him again in the future. Recommend for people who want to buy civic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We look forward to seeing you again in the future.

Magic happens

Ray Crespo you did a great job yesterday looking forward to see you again well hopefully tomorrow. There just things I want to clarify tomorrow but yeah I think everythings all good now. Ill see ya and talk to you tomorrow.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! We are happy to hear that Ray was wonderful to work with and we look forward to seeing you again in the future.

Excellence All Around

I went to DCH Paramus Honda to get my '09 Accord's A/C fixed even though I just replaced the compressor and coil 4 months prior back in Texas. Juan helped me through the whole process and communicated clearly with me what the plan was to fix the A/C, even though the problem should have never surfaced. I cannot express enough how pleased I am with the customer service, the communication throughout the process, and the fact that my Accord is blowing cold air again. Thanks Juan you were awesome man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great feedback! We look forward to seeing you again in the future.

Excellence All Around

I went to DCH Paramus Honda to get my '09 Accord's A/C fixed even though I just replaced the compressor and coil 4 months prior back in Texas. Juan helped me through the whole process and communicated clearly with me what the plan was to fix the A/C, even though the problem should have never surfaced. I cannot express enough how pleased I am with the customer service, the communication throughout the process, and the fact that my Accord is blowing cold air again. Thanks Juan you were awesome man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We look forward to seeing you again in the future.

Above and Beyond

My Mom and I walked into DCH Paramus Honda. I honestly just wanted to look around. Jerry Vargas greeted us. He was patient, urgent, outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We look forward to seeing you again in the future.

Well informed & friendly

The facility works like a well oiled machine, the staff are all very helpful and waiting to help. From the time I walked in to the moment I left I was treated with respect & kindness. Alex Bernabe was very informative & made me feel comfortable with everything we went over, him & his whole team were wonderful. So many other members of DCH Honda Paramus helped me & I thank them all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We look forward to seeing you again in the future.