Reviews
Great experience
Everyone that helped was so pleasant and great to work with. I had a wonderful experience and can't wait to lease with them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We look forward to seeing you again in the future.
Very good service
Paul Park is the best salesman ever. Great help And Good knowledge, very reasonable quotation. Kind, nice, quick and reliable service and help. Wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We are happy to hear that Paul was such a wonderful salesman and we look forward to seeing you again in the future.
New Civic
My experience with DCH was awesome. The staff was very helpful and Bill Sutera went the extra mile to assist me and work with my schedule. His customer service and follow up is outstanding. Eli was very professional and worked with Honda Finacial on my behalf to get great deal. Weatherly was so helpful she knows the car inside out! She was very professional and made sure I was aware of every feature. She as well was great, outstanding customer service all around....highly recommended this dealership and will be back! 😎
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with us! We are happy to hear that Bill and Eli were helpful and we look forward to seeing you again in the future.
Customer Service
Great customer service. Everyone was friendly and helpful, especially Juan Tamayo along with Hamad Deeb and Dante. Juan gave us all the offers that Honda had. When we chose the one best suited for us, Hamad and Dante showed us to the car and explained all of its features.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We look forward to seeing you again in the future.
From start of the talk to make a deal took few hours.
Good service. Considerable. No useless talk. A nice gentleman. Will talk to him again in the future. Recommend for people who want to buy civic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We look forward to seeing you again in the future.
Magic happens
Ray Crespo you did a great job yesterday looking forward to see you again well hopefully tomorrow. There just things I want to clarify tomorrow but yeah I think everythings all good now. Ill see ya and talk to you tomorrow.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback with us! We are happy to hear that Ray was wonderful to work with and we look forward to seeing you again in the future.
Excellence All Around
I went to DCH Paramus Honda to get my '09 Accord's A/C fixed even though I just replaced the compressor and coil 4 months prior back in Texas. Juan helped me through the whole process and communicated clearly with me what the plan was to fix the A/C, even though the problem should have never surfaced. I cannot express enough how pleased I am with the customer service, the communication throughout the process, and the fact that my Accord is blowing cold air again. Thanks Juan you were awesome man!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great feedback! We look forward to seeing you again in the future.
Excellence All Around
I went to DCH Paramus Honda to get my '09 Accord's A/C fixed even though I just replaced the compressor and coil 4 months prior back in Texas. Juan helped me through the whole process and communicated clearly with me what the plan was to fix the A/C, even though the problem should have never surfaced. I cannot express enough how pleased I am with the customer service, the communication throughout the process, and the fact that my Accord is blowing cold air again. Thanks Juan you were awesome man!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We look forward to seeing you again in the future.
Above and Beyond
My Mom and I walked into DCH Paramus Honda. I honestly just wanted to look around. Jerry Vargas greeted us. He was patient, urgent, outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We look forward to seeing you again in the future.
Well informed & friendly
The facility works like a well oiled machine, the staff are all very helpful and waiting to help. From the time I walked in to the moment I left I was treated with respect & kindness. Alex Bernabe was very informative & made me feel comfortable with everything we went over, him & his whole team were wonderful. So many other members of DCH Honda Paramus helped me & I thank them all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We look forward to seeing you again in the future.