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DCH Paramus Honda

(6,342 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Outstanding Service from Start to Finish

From the moment I pulled my car in for an oil change and tire rotation, the service was outstanding. Checking in at the front desk, Mr. Joseph England was very courtesy and informative. The shuttle service was also outstanding. When I picked up my can, Joseph went over what service was done and updated me on the condition of my car.It was a very pleasant experience from start to finish. DCH Paramus Honda made me feel like I was their most important customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that Joseph was helpful and we look forward to seeing you again in the future.

Kadir Karagoz

Mr. Karagoz was very helpful. He made our process in purchasing the car very smooth and nice. He is very nice guy! We thank him for helping ua out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We are happy to hear that Mr. Karagoz was helpful in making the purchase process go smoothly and we look forward to seeing you again in the future.

Phenomenal!

If ever you’ve been unsure about your credit or approval chances, please see David Zuluaga! He knows how to make things happen. I don’t know how he did it but I’m in a 2018 Honda Accord with an apr of a prime loan! Super satisfied!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy that David was so helpful and we look forward to seeing you again in the future.

Honda experience

I’ve been with DCH Honda for a very long long time and my Sales Consultant Kadir Karagoz has been very helpful and exemplary in every way! Thank you for another great experience getting my 2018 Honda CRV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We look forward to seeing you again in the future.

Fascinating

Roberto Severino made sure to meet all my needs and worked around my budget while still providing the car I desired. Currently recommending him to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that Roberto was helpful and we look forward to seeing you again in the future.

Fascinating Experience

Roberto Severino met all my needs and managed to get me the car I wanted while still meeting my needs. Currently recommending him all my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience overall!

We had a great experience at DCH Paramus Honda! Our salesman, Alberto, was friendly, knowledgeable and not at all pushy. The sales manager was helpful and really cared about getting us a great deal within our budget. Would recommend them to anyone looking for a used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We are happy to hear that Alberto was helpful and that the sales manager helped you get the car you wanted. We look forward to seeing you again in the future.

A great experience

Had a great buying experience with this dealership and Tony Oparaku. They were willing to work with me within my budget and found solutions to get me a better deal. My sales rep Tony was very friendly and was very easy to work with. He also kept me company and engaged in conversation during the wait for the papers and the vehicle to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We look forward to seeing you again in the future.

Incredible service in response to a problem

I encountered some unexpected difficulties following repairs. However,I was very impressed with the way in which the dealership stood behind its work and made the situation right. In particular, my dealings with Steve Wilson were fantastic. Besides being polite and personable I could tell that Steve paid attention to detail and understood my concerns. He kept me updated and helped ensure that final repairs were made within my requested time frame and on very reasonable terms. In short, what could have been a very negative experience turned into a positive one, in large part because of the way that Steve handled the situation. The dealership demonstrated to me that it has integrity and I recommend Paramus Honda to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We are happy to hear that Steve was helpful and we look forward to seeing you again in the future.

New Car!

Purchased my new CR-V and I am very happy with my car! The negotiations for price was the easiest and non-difficult part of the whole experience. Wish my trade in value wasn't as difficult to agree on. My issue was Roberto kept disappearing on us when we needed some answers for the insurance company. Also my main issue was my car wasn't ready when we finished up with financing. We waited an additional hour and half so that the car was sent to the dealership because someone didn't communicate to the warehouse about the car. But overall very happy with the end results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are delighted that you are happy with your new car and that you got a great deal. Please feel free to give us a call at (201) 426-4676 if you would like to discuss any part of your experience. Our staff would be happy to help you and we look forward to seeing you again in the future!