Reviews
Go to DCH!
Great experience buying a car at DCH Honda in Paramus, NJ. Hamad Deeb was our sales rep, and he really helped us out, making sure we were taken care of. I recommend buying a Honda at DCH Paramus and ask for Hamad!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!
Friendly and received the best service.
Friendly and received the best service. I'll keep using Honda. Thank you for your continued development and David Kim's kind guidance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Thank you for your feedback! We appreciate your kind words.
Very friendly, comfortable feeling, always smiling, and
Very friendly, comfortable feeling, always smiling, and the explanation about the car is professional. I will come again next time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!
If i could, i would’ve given 0 star.
If i could, i would’ve given 0 star. Traded in my car, they didnt pay off the car on time and resulting extra payment from my acct. spoke to a mgr named Freddie, stating that his acct depmt was backed up and i am not the only person whos payment was not made on time. That says how much they care about their customers. They dont really care about whats going to affect on your credit. If i knew, i wouldnt give good scote on the honda survey. I mean, Honda, what is the point of getting good score when they are literally asking for perfect 5 on the survey? Do you think you can really collecting honest feedback from your customers with the dealer experience?? If you could get a similar deal from another dealt, do yourself a favor and get a car from somewhere else. There were another issue but i dont even want to spend time to write any more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.
I posted this review after i spoke to you on the phone. If you really are sorry and care about your clients, then you better take the responsibility of making late payoff payments to all the people including me and make it right, not just putting general apology message on the post. What is more important? Putting replying messages here to show other people that you are reading the reviews? Or taking the ownership of your miskate and correct them? Well…. Apparently you are not interested in making it right because you are not paying ME back the extra monthly payment came out of my bank account. I am writing this to let as many people as possible to know that Paramus Honda is not taking their customers seriously. They only are interested in selling cars and making profits. They dont care about the negative affects on customers creddit. They dont care about customers financial damage.
Hamad Deep is awesome and makes this process easy and
Hamad Deep is awesome and makes this process easy and wants the customer to be happy! Will definitely buy from this dealership again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hamad is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!
Diego’s service, patience and expertise made my first
Diego’s service, patience and expertise made my first time leasing experience amazing. Great customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!
Max fue bastante bueno con migo y me ayudo so much.
Max fue bastante bueno con migo y me ayudo so much. 5 STARs for max Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Es un placer saber que nuestro personal le brindó una experiencia maravillosa. ¡Háganos saber si podemos ayudarlo de alguna manera! Gracias por ser nuestro cliente.
Went in got what we needed and got the best deal and
Went in got what we needed and got the best deal and price for the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We appreciate your kind words.
Salesperson was great, knew what I wanted and delivered
Salesperson was great, knew what I wanted and delivered what I expected on my budget. In and out in a timely fashion. I’d buy from there again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.
DCH Honda special thanks Frank Russo
I would like to thank DCH Honda of Paramus for the great service today October the 10th 2023 they took care of me swiftly kindly and had a great price special thanks to Frank Russo if he is indicative of all your employees at DCH Honda you have a great great dealership thanks again JM
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!