Reviews
The Paramus DCH HONDA dealership was super clean and
The Paramus DCH HONDA dealership was super clean and friendly which made the entire process smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.
Thank you for a very smooth process!
Thank you for a very smooth process! Your dealers Marc Garcia and Carlos (Finance) are very professional and approachable. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.
Natasha Nedd is a consultative service advisor.
Natasha Nedd is a consultative service advisor. On a recent visit Natasha narrowed an extensive list of service recommendations to those in need of immediate attention.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Natasha is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!
Es un filer muy limpio, comodo y tienectodo muy cerca.
Es un filer muy limpio, comodo y tienectodo muy cerca. Los empleados son muy agents y estan pendiente los clientes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
¡Gracias por tu revisión positiva! Apreciamos su negocio y esperamos verlo nuevamente en el futuro.
What a first class team at DCH Paramus Honda!
What a first class team at DCH Paramus Honda! Max Fleitas was the main reason why I'm now a proud owner of a 2024 Honda CR-V Hybrid. My situation was a two-step process because I had another vehicle to trade in, but Max was patient, persistent, and ultimately put all the pieces in place to make the deal happen. He made me feel at ease and supremely confident that I made the right choice. Max was a consummate professional, working hard to earn my trust. And through it all, he was straight forward, honest, and came through with exactly the car I wanted...even making sure all the accessories were installed and the vehicle ready to go before I signed the last piece of paperwork. I also have to shout out the finance manager, Carlos Gonzalez, who walked me through all the details for closing on the purchase, gave me fair and objective advice on my options and was super personable. Carlos just made everything super simple and easy and although buying a car should be simple and easy, the experience often falls far short of that. This was a pleasant surprise... All in all, the entire team just made everything easy for me and I couldn't be happier with how it all went. Cheers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!
Osvandy & Freddy couldn't have done a better job in
Osvandy & Freddy couldn't have done a better job in making me feel comfortable with my purchase. True professionals who were super helpful & made it a seamless experience. Would definitely recommend going to them at DCH Paramus over anywhere else. Thank you gentlemen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.
Don’t even think of going there…
Terrible place! Brought my CRV 2018 to Service Dept. for checking the A/C after receiving a letter from Honda stating that there may be a problem with the Compressor Shaft Seal Leak. After leaving the car there for the entire day, the Service Advisor told me that “ the AC System: A/C suction hose leaking. Replacement is needed”. He claimed the car has 2 leaks in 2 hoses. Total estimate was approx. $830. I am a retired woman & felt I was taking advantage off. Sure enough after taking my car my car to another Honda Dealer, I had no leaks in the 2 hoses - just a leak in the Compressor that they fixed under the Warranty & I paid zero dollars. Save yourself money& don’t even think of going there!!!
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.
DCH Paramus Honda provides a first class experience in
DCH Paramus Honda provides a first class experience in the hands of Hamad Deeb & Carlos Gonzalez. I felt very comfortable and relaxed during our visit. We never felt rushed or pressured. DCH had the car in stock with the options we wanted. Carlos was very organized and explaind all of our paperwork. My complements to the management team at DCH Paramus Honda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hamad is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!
I bought a Honda Accord Hybrid.
I bought a Honda Accord Hybrid. Hamad Deeb was by far the best I’ve ever dealt with. No need to negotiate, he started me at the best quote off the bat. Even while he was busy with other customers, he made sure to check up on us as much as possible. He took the time to explain every feature. The Honda Accord had the most tech I’ve ever seen in a car, more than s Mercedes and lexus i had from 2021, nonetheless, for the first time in my life, I understood every tech feature, button and settings on the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!
Excellent Manny os a great person not only a sales person
Excellent Manny os a great person not only a sales person but a great human im very glad to ha e met him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!