Reviews
Great communication throughout the entire time my vehicle
Great communication throughout the entire time my vehicle was being serviced and definitely appreciate the video to see everything that was being checked on my vehicle. Highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that our team communicated well, and you were pleased with everything. Thanks for the great recommendation!
The account reps is superb together with the loaner car
The account reps is superb together with the loaner car department. I got my car on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's really a pleasure to hear that our account reps were very helpful and you appreciated the loaner car. We're also glad to know that your car was completed promptly as well.
Amazing customer service!
Amazing customer service! Tamar is always a great help. She always makes us feel like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for telling us that Tamar is always helpful, and she makes sure you feel like family. Thanks again!
Worst experience ever.
Worst experience ever. Don’t even know why you would send me this survey. Would never ever buy or do business with MB again. Same for my daughter so now you have 2 generations.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very courteous and polite.
Very courteous and polite. Highly experienced in what they do. Expensive but well worth it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that our team is very courteous and polite, as well as highly experienced. Thanks!
Lisa made my visit convenient and accommodating.
Lisa made my visit convenient and accommodating. She was helpful by answering all of my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Lisa made your visit convenient and accommodating. We really enjoy hearing that our team was able to answer all of your questions as well.
service was completed in a timely manner.
service was completed in a timely manner. all points of contact were courteous, helpful and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to know that your service needs were completed in a timely manner and everyone was courteous, helpful and professional. Thanks!
Tamar is an excellent service advisor and always takes
Tamar is an excellent service advisor and always takes care of me. Prompt service and fast delivery of my car back when it's in for service. Always provided with a loaner car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's so nice to hear that Tamar has provided you with excellent customer service, and you're pleased with the quick turnaround. We're also glad to know that you appreciate our loaner cars as well. Thanks!
My experience was made all the better because of my
My experience was made all the better because of my service advisor Tamar, she kept me up to date on all the work done on my vehicles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for telling us that you had a great experience, and Tamar made sure that you were able to keep up with all of the work done to your vehicle. Thanks again.
They are cool people and exclent customer service thank
They are cool people and exclent customer service thank you guys for doin the good worj
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's a pleasure to know that our team is cool, and you received excellent customer service. Thanks!