Reviews
Exceptional Customer Service & Car Buying Experience
I had a great car buying experience at DCH Kay Honda recently. The communication with all staff members I came across i.e. sales associate, Nader Awad and the finance manager, Pat Connelly, was exceptionally professional and extremely friendly. The whole Car buying ordeal was quick, easy and perfectly personalized. I had little problem with my AC after the purchase but it was quickly resolved without any hassle and extra cost. Great prices and overall smooth process. Will buy my next car here without any doubt and recommend to my friends also.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That is fantastic! We're so proud we could provide you with such a positive experience! Please come again whenever you need.
Outstanding Service, Outstanding Service Rep
My service experience with Ramon is always positive. He explains what is needed and why and appointments are easy to make and convenient to my schedule. He's the best, and I trust him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear! We will be sure to let Ramon know!
it was a good experience overall but now I'm concerned
I didn't buy a 2011 Honda it was a 2015 hope this was a typo and not a scam by telling me that I was buying a certain year car and selling me without my knowledge another now i have to investigate this and hope it was just a typo
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for bringing this to my attention. Please contact me at 732-676-9944 at your earliest convenience, so I may look into it and clarify this for you. I look forward to hearing from you, and hope you are still enjoying your vehicle. Thank you, Mark Clifton, General Manager
Good experience
The overall process was smooth and Carlos made everything very easy. The service at this dealership was great and overall very helpful. It made my first time leasing a car less painful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new lease! We hope to provide you with many more great experiences like this one!
Red Civic
Everything I asked to be checked on my car was done and i was happy how fast it was completed. Service people were excellent and friendly especially Amber who made me feel comfortable on arrival because she was so out going and had a happy face.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're definitely glad to hear this! Our staff does a great job of making our guests feel comfortable and at home. We hope you visit again soon!
great dealership
I have been here several times (I also purchased my Honda here). Everyone was professional and friendly and go out of their way to help, especially my advisor Max. Excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for telling us about your visit Anise! We look forward to helping you again in the future!
Perfect as usual !
easy,fast,fair,reason price,professional, answers all your questions, never had a problem. always get my cars serviced here no make where I purchase them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terrific! We can't wait to help you again soon!
Recall and Oil Change
Great service done promptly and with no fuss. I have trusted Kay with my 2003 Honda Accord since I bought it from them new and it still runs great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review!
Great Certified Used Car Experience
My car buying experience With Ray was awesome. He helped me every step of the way which is what I needed. I told him what I was looking for and he guided me in the right direction. He didn't press me for anything, he was looking out for me. I came recommended by someone in the business that I know and Ray took care of me for what I needed. I told Ray a price point and he got me there with everything else that I wanted. He was honest and genuine. After this experience I would like to call Ray not only my salesman but my friend as well and I would Recommend him to take care of whatever you need absolutely anytime.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brett, thanks for taking the time to share your positive experience with us! We're so happy to hear that Ray provided you with friendly and honest service! Thank you for your business!
Excellent service
Everything was repaired as promised - Ramon explained all about the tasks that were required and answered all of my questions. Definitely would pick Ramon and his team for any future service needed for my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the wonderful review and the shout out to Ramon! We appreciate your business and look forward to helping you again in the future!