Reviews
Service
Service advisor, Tiffany Wessel was friendly and knowledgeable. She applied applicable coupons available. The work was done in a timely manor. she kept me informed of progress during the waiting.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your review. Our dedicated employees including Tiffany, are what makes our customer service experience so great. We hope to see you at your next maintenance!
Pilot purchase
We had an easy carybuying experience. Sales rep was both friendly and helpful. He was knowledgeable and informative. We would return to the dealership for future automotive needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic! We're thrilled we could help you find what you needed! See you next time!
Welcoming, Comfortable and Clean, Great Coffee
Trust Max Brodbeck to tell me all I need to know and provide checklist of vehicle performance areas, before I make decision to add any repairs to my service as well as time it will take. Waiting area clean, comfortable, with great coffee. Always satisfied with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing DCH Kay Honda, Judy. We are delighted to hear of your service experience and to learn that you always feel satisfied, its something we strive for. We hope to see you again!
What a great Experience
I just wanted to thank Gene Colicchio for such a great buying experience. He was so friendly and helpful throughout the entire process. So professional, knowledgable and they even had the car delivered right to my house. I would recommend using Kay Honda and it's helpful staff to anyone I know that's about to purchase a new or used car. Thanks Gene & Kay Honda, Kathy O.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kathy, thank you for taking the time to leave us a review. We are glad to hear how Gene was able to make your sales experience comfortable and convenient for you. Enjoy your new vehicle!
Car purchase
It was a pleasure to work with Andres. I will highly recommend him to others. I purchased 3 vehicles in 2 weeks. Everyone was a pleasure to work with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty to DCH Kay Honda! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are also glad to know that you enjoyed our smooth buying process and the help of our staff! Congratulations on your new cars and looking forward to the next time!
King of The Road
To say I was treated royally is not exaggeration. DCH made my new car buying experience smooth and comfortable. Dayna Gall in Sales was outstanding, providing a level of customer service that is exemplary, making sure I was totally satisfied, informed, and comfortable with my new Odyssey. Dayna;s attentiveness and patience helped alleviate any anxiety I might have had when i walked into the showroom. Armando Lopez in Finance also made me feel like a valued client, being courteous , efficient and so congenial that I wanted to invite him home to dinner with the family. The first car I ever bought was an 1997 Honda Civic from Kay Honda. I made the right choice this time too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!
Very Happy with the Honda Service Dept in West Long Branch N
I took my car in for service since my air conditioning was not working. I was initially told on the phone that they do not have loaners, but when I checked in they transported me to Enterprise and paid for a rental vehicle for me. Everyone was very nice an pleasant and answered all my questions when they called about my vehicle. My vehicle was still under warranty
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave this review with us, Mary! We are happy to provide a rental vehicle to you while your car's air conditioning is being repaired! We are pleased that the service department provided all of the information you requested, and that all of the staff members had a pleasant demeanor!
Incredible Sales Department
Nader Awad is the salesman we go to. He has a very interesting sales tactic, you name a price, and he produces it. Three times now I have tried to test drive a car without buying it and each time he asks what price will send me home with it that day. I give him a ridiculous number I know he can't do, and he does it. Seamless experience. I called a few other dealers (because I'm rude enough to do it right in front of everyone and because Nader encouraged it knowing he had them all beat) and they told me I was straight up lying and that such numbers were impossible. There you have it, now you know where to go. Keep in mind though it's detrimental to your family budget because he will sell you a car and make you enjoy the experience the entire time too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate this review and all the kind words for Nader! We'll certainly pass them along to him. Let us know if you need anything else!
Top notch
I’ve been a Honda customer for many years and continue to be very satisfied with your services. Your salesmen ate pleasant and courteous and continually meet my automotive needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your outstanding loyalty to our facility! We are proud to hear that our wonderful salesman and staff are consistently pleasant and helpful during your visits, and that this has prompted you to return to us for many years! Congrats on your new car, and we look forward to working with you again.
I love my Honda from DCH Kay!
I had an awesome experience buying my new Clarity from DCH. The Sales person, Gene Colicchio took his time to educate me about all the features of the car that i wanted to know. He was knowledgeable, friendly and made the process very easy to work with. I love the car, and feel like i got a very fair deal. I recommend highly!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome! Congratulations on the new vehicle! See you again soon!