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Ray Catena Lexus of Monmouth

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Catena Lexus of Monmouth from DealerRater.

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My New Benz!!

James was more then excellent salperson! he was incerdible how good and honest he was. Even though I did everything over the phone and was from far away , he patiently walked me through every step and detail throughout the entire sale-which took almost 5 days to put everything together , between banks and insurance check that i was getting and more. He paid attention to all my requests and made everything comfortable and easy as i could havde hoped for, and when we got there everything was and went just as he said!! James was awesome!! I would definitely purchase from him again and suggest him to anyone who wants a good car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We value and appreciate your business!! Enjoy your E500!

Mr Raj E 550 Conv

This is my 4th purchase from the Ray Catena family of dealerships the very best. I seen the vehicle on line spoke with a sales associate Gene Bonnell made it easy. My time frame busy, Gene the next day delivered the vehicle to my house thats service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We thank you for being a loyal Ray Catena customer and look forward to helping you with your next purchase!!

Russel Infinti

Bought my vehicle from Ray Catena Lexus in Oakhurst NJ happy with the deal. Our salesman Gene Bonnell worked hard to make sure the vehicle fit my budget. I drove here from Brooklyn Ray Catena has the best cars hands down way to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for making the trip to the Jersey shore and enjoy G35X!!

excellent professionalism

very prompt on all requests, it was a no hassle delivery, call Greg VAX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Welcome to the Ray Catena family!! Enjoy your gorgeous S550!

Our New C Sport

James was very nice and we enjoyed purchasing our new C class from him at Ray Catena. Our last car was totaled and James and everyone over there made it easy to get a new one! I would definitely recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We value your business and look forward to helping you in the future! Enjoy your C class sport!!

My Wife's Car !!

I recently Purchased my 2011 ML350 from Ray Catena Luxury Pre-Owned and the salesman made everything as easy and pleasant as could be. He was completely low pressure and cared for my needs as a client. I have purchased cars from many good dealerships previously , but none of my experiences was as excellent as this one. We would like to thank James for all the help!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words and we will continue to provide you the high level of service you expect and deserve!! Enjoy your ML350!

My georgeous E350!!

James at Ray Catena Pre-Owned made evrything easy as could be. The negotiations were completed over the phone and everything James said , he stuck to!! It is refreshing to see that from a car dealer now a days. When I got there to pick up the vehicle, it had a full tank of gas and look beautiful and all the paperwork along with a nice gift bag were all ready for me. James was freindly and nice. After purchasing the vehicle, I had realized that the vehicle needed an attatchment for the bluetooth to work and the vehicle did not come with it!! James told me no problem and got me one within a week !! Aside from all the great and freindly help, James even suggested a nearby Steak House for dinner since we had traveled 2 and a half hours to get there. I still dont know which one was better, the steak house or James help!! Thank You Ray Catena Pre-Owned!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We thank you for making the long trip to our dealership and we look forward to helping you again with your next automobile purchase!! enjoy your E350!!

2010 Mercedes-Benz !!

Mike was a pleasure to do business with..He quickley found just the right car for me and negotiated a fair deal. I would definitely do business with him and Ray Catena again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your valued business and welcome to the Ray Catena family!! Enjoy your E350!

2011 BMW Z4

No hassle, No pressure. Honest communication. Car is exactly as described. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Gary! Enjoy your gorgeous Z4!!

my new 2014 jeep!!!!

james kept everything nice and easy. It was a very pleasant experience. we purchased the vehicle over the phone and everything james had told us , he stuck to , and more!!!! this was a great place to purchase a vehicle!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Enjoy your gorgeous 2014 Jeep and we thank you for making the long trip to our store!!